Credit Verifications Officer
3years
Candidate Responsibilities include but not limited to:
Qualifications and Experience:
Candidate Responsibilities include but not limited to:
- Request information from credit verification platforms regarding customer credit history and credit scores
- Request trade references and vet customer appropriately
- Issue welcome letters to approved customers
- Determine appropriate credit limits and present for approval in terms of authority matrix
- Review debtors report updates compiled by the Credit Controller and provide assistance for collection as required
- Update and review daily cash flow and follow up on collections that did not come in as expected
- Review customer credit limits and manage customer credit applications for approval by the Finance Executive
- Collate required support for credit notes and refunds and present for approval in terms of authority matrix
- Chair debtor's meetings with each vertical lead and Account Managers
- Discuss actions to be taken on delinquent customers and follow up on actions as agreed
- Document and send updated action plan report to Finance Executive
- Review of debtors reports on a weekly basis
- Initiate customer visits when required to resolve queries on accounts or for customers with payment problems
- Follow up on problem customers by initiating visits to customers / letter of demand / acknowledgement of debt / final demands / final reminders
- Handing customers over to attorneys to start legal processes
- Maintain legal accounts register
- Manage legal costs
- Keep track of legal processes and updates
- Regular meetings and correspondence with attorneys regarding legal matters and trial preparations and providing updates to the Finance Executive
- Set debt collection targets for Credit Controllers and monitor achievement of set targets
- Prepare the cash flow projection for the collections expected
- Prepare recons for month end close
- Ensure month end deadlines are met and reporting is done timeously and accurately
- Ensure necessary rates are properly maintained and all necessary rate adjustments are done correctly
- Ensure timely and accurate billings to customers
- Assist with auditors requests and enquiries
- Review and improve processes
Qualifications and Experience:
- Grade 12 (Matric) or equivalent
- 3-5 years + credit management experience in a fast paced and target driven Logistics/Courier environment
- Diploma / Degree in Credit Management or accounting related/equivalent
- Legal related background will be an advantage
- Commercial / Industrial background
- Proficient in MS Office and Pastel
- Experience in budgeting and forecasting
- Knowledge of the National Credit Act, including legal processes to collect debt
- Knowledge of POPIA Act
- Team management
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