To support the Credit Manager by managing an extensive account receivables ledger on a day-to-day basis, to ensure maximum cash collection, whilst highlighting and managing potential financial risk to the business.

Principle Accountabilities:
Building relationships and maintaining contact with customers to ensure invoices are paid in line with terms.

Proactively chasing outstanding debts via email and telephone.

Assessing credit risk for existing customers (identifying and monitoring potential risks and informing the relevant stakeholders).

Liaising internally with Customer Services team to resolve customer issues and disputes promptly and efficiently.

Reconciling customer accounts, providing statements and other sundry analysis.

Daily posting of cash to the accounts receivable ledger and proactively resolving any under/over payments.

Liaising with Receivables Finance provider in a timely manner to provide remittance information, resolve any issues and respond to audit requests.

Weekly and monthly debtor reporting to internal stakeholders including Directors.

Setting up new customers accounts and maintenance of the customer database.

Raising and distributing non-product invoices.

Minimal Knowledge:
Required
GCSE (Grade A-C) or equivalent in English and Maths
Desirable
AAT or ACIM Certificate in Credit Management

Previous experience or skills:
Required
4+ years credit control experience
Excellent communication skills
Proactive and can-do attitude
Well organised, with the ability to multi-task, prioritise and manage competing demands

Desirable
Experience of working in a fast-paced environment
SAP experience