Fourth is the world's largest and fastest-growing global leader of end-to-end restaurant and hospitality management technology solutions. We pride ourselves on delivering a world-class SaaS experience for our clients by building long term partnerships starting from the first phone call. We know our recipe for success at Fourth is our amazing team... and that starts with hiring the right people!

Interested in joining our smart, fun, and talented team?



Location:
Tytherington Business Park, Macclesfield

Contract: Permanent

Job Purpose

The role of a Payroll Trainee supports the wider Payroll Bureau by delivering comprehensive payrolls to Fourth customers. Working as part of a team, weekly and monthly payrolls will be processes accurately and on time. To be the first point of contact for payroll queries. This role provides a great career development opportunity for someone who would like to develop to become a Payroll Specialist or to move internally within our Fourth departments.

Payroll Trainee Key Responsibilities

• Administer all payrolls within a set portfolio of customers, ensuring all employees are paid accurately, on time to achieve Bureau targets with the support of Payroll Trainers and the wider Bureau
• Build and maintain strong customer relationships and provide customer service according to the Bureau service definition and Service Level Agreement
• Ensure all data is received from the customer on time and all output is delivered to the customer in line with metrics and targets
• Complete all aspects of payroll reconciliation including
• Ensure all payrolls balance at all times
• Respond to customer telephone or email queries and take appropriate action
• Highlight and escalate/respond to any issue which may affect the smooth running of customer payrolls
• Ensure the customer payroll procedures manual is kept up to date with current processes
• Send annual timetable communication regarding Easter, Christmas and start of year pay dates
• Communicate quarterly surveys to customers

Experience

• Strong verbal and written communication
• 2 years in an office environment
• Educated to GCSE Level including Math's and English

Benefits

• 25 days' annual leave, plus all bank holidays
• Annual leave increase to 30 days with service
• Birthday Off
• Medical scheme
• Access to an Employee Assistance Programme offering counselling, legal and money advice
• Enhanced maternity and paternity scheme

With a competitive salary, together with 25 days holiday + birthday off, we also offer medical plans and discounted gym and meals with some of our fantastic customers.

Our Story

In July 2019 Fourth joined forces with HotSchedules to become the global leader in end-to-end restaurant and hospitality management technology solutions. Together, the merged company now represents the world's largest and only provider of end-to-end restaurant and hospitality management solutions for customers across the globe and of all sizes-from a single location or franchisee restaurant to a global restaurant or hotel chain. The combined company's complete software-as-service (SaaS) solution suite including scheduling, time & attendance, applicant tracking, training, inventory management / procurement, HR / benefits and payroll services now serves customers in 120,000 locations worldwide and is supported by a dedicated, unified team across offices in the US, UK, Bulgaria, China, Australia, and UAE.

Fourth is an Equal Opportunity Employer

All qualified applicants will receive consideration without discrimination because of sex, gender identity, gender expression, sexual orientation, marital status, race, color, age, national origin, military status, religion, or disability or any other legally protected status.