Customer Delivery Specialist

Recruitment for

We recruit for our client, a multinational company related to the IT industry.

About the role:

This customer delivery position will manage and execute all the tasks required for the delivery of complex (non-programmatic) solutions. The Customer Delivery Specialist (CDS) owns complex operational process, such as ALD requirements, quote, deal coordination, bid management, supplier invoice management and sales reporting. The CDS is responsible for producing complex process deliverables and reports out using business applications. The role will frequently communicate with partners and customers and can apply subject matter knowledge to solve common and complex business issues.

Your responsibilities

• Owns complex operational processes, such as ALD requirements, quote, deal coordination, bid management, supplier invoice management and sales reporting
• Manage and execute all the tasks required for the delivery of complex (non-programmatic) solutions
• Compliance with established guidelines and policies
• Monitor Supplier Payments and Volume Targets
• Partner with Sales
• Successfully manage reseller relationships
• Support total customer experience
• Communicate/escalate to CRM / PRM any customer / partner changes quickly, consistently, effectively
• Collaborate and engage with team members providing valuable input for customer projects/solutions
• May act as a team or project leader validating deliverables and team decision making processes
• Provides guidance and leadership to all colleagues

Employer requirements

• University degree or equivalent experience.
• Typically 2-4 years' experience in a business related function, preferably finance or accounting
• Fluent English
• Ability to multitask
• Attention to detail
• Effective organization, time management, prioritization, follow-up and execution skills
• Excellent communication skills (e.g. written, verbal)
• Good working knowledge of Microsoft Office (MS Advance Excel, Word, PPT)
• Ability to work as proactive member of a team, as well as independently
• Exercises independent judgment within generally defined policies and practices to identify and select a solution

What employer offers

• Work in an international environment
• Development opportunity
• Competitive salary
• Challenging and exciting work
• Participation in developmental and exciting projects

Benefits

• sharing the costs of sports activities
• private medical care
• life insurance

Adecco Poland Sp. z o.o.
The world's leading workforce solutions company, offering temporary staffing, permanent placement and outsourcing across all sectors.
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