• Bring your passion for payroll management and an accurate and efficient payroll to Suncorp!
• With approximately 13,000 employees across both Australia and New Zealand, this is a fantastic opportunity for an experienced Senior Payroll Officer looking to challenge themselves in a dynamic and fast paced environment.
• Leverage your previous end-to-end payroll experience to contribute to the continuous improvement of all things payroll related, while ensuring the accurate and on-time delivery of a fortnightly pay.
• Utilise your exceptional customer service skills to work closely with leaders and employees from across our business, to problem solve and provide coaching on all things pay related.
• 12-month contract opportunity based in Brisbane.

We are looking for an awesome PC&A Payroll Consultant to work with our on and off-shore teams and partners, to deliver an accurate and efficient fortnightly payroll across Australia and New Zealand.

As part of a specialist team, you will create value for our clients by ensuring the effective and compliant delivery of payroll services, payroll audits, process improvements and support for initiatives and projects as required, building strong relationships with key stakeholders internally and externally.

The successful candidate will feel comfortable working both autonomously and as part of a larger team, with the ability to troubleshoot and apply critical thinking to ensure a timely resolution on all payroll deliverables.

What you'll do

• Provide payroll expertise to ensure the on-time, effective and compliant delivery of a fortnightly payroll.
• Ensure key milestones are met, while completing all tasks/ deliverables required for a successful payroll.
• Contribute to the identification and management of payroll-related risks and issues in a timely manner, including appropriate reporting and escalation.
• Support strong governance, stakeholder management and delivery of all payroll-related activities.
• Provide technical advice and support in relation to payroll, superannuation, tax queries and business escalations.
• Contribute to meeting and exceeding service level standards and (internal) customer satisfaction through effective utilisation of ServiceNow (our query management system).
• Identify and implement opportunities to streamline, simplify and improve payroll standard operating procedures, intranet content, processes and templates, including identifying opportunities for automation.
• Contribute to lifting the capability of our partner teams, with on-the-job coaching and training.
• Undertake and contribute to control testing, internal and external audits and compliance management, proactively identifying high-risk scenarios and contributing to risk planning, controls and mitigates.
• Support the review and updating of payroll standard operating procedures (SOPs), intranet content, tools and templates, including identifying opportunities for automation.
• Provide technical support for and oversight of agreed initiatives within the Payroll Operations team.
• Maintain an up-to-date knowledge and understanding of the changing pay, super and tax landscape internally and externally.
• Research, analyse and recommend on current and potential payroll compliance, opportunities, and issues, including evaluating business impacts.
• Actively engage in knowledge sharing and cross skilling across People Operations, People, Culture & Advocacy and Suncorp.

What you'll bring

• Accounting, Finance, Business or HR degree - would be great but is not mandatory.
• 3-5 years minimum demonstrated experience within a complex payroll environment in a mid to large organisation.
• A passion for exceptional customer service and problem solving, including being happy to pick up the phone and get stuck into fixing a complex problem with a leader or employee where needed.
• Demonstrated operational experience and technical skills across the payroll ambit (including Single Touch Payroll, taxation, payroll tax, workers compensation and income protection, long service leave, redundancy).
• Ability to analyse and understand data, resulting in the provision of data driven insights.
• Excellent organisational, prioritisation and time management skills.
• Ability to work autonomously, proactively identifying what needs to be done, working through available materials and resources to resolve or escalate as required.
• Excellent interpersonal, written and verbal communication skills, with the ability to explain complex payroll concepts in a way that is easily understood by non-payroll professionals (this is important!).
• Exceptional learning agility, a sense of humour, openness to asking questions and a desire to be part of a fun, hardworking and high performing team.

What we can offer

• The chance to work in a fast paced and interesting environment, with a great group of people who are passionate about what they do.
• Discounts and offers on a range of retail favourite stores as well as banking and insurance products.
• A range of flexible working and leave options, including generous paid parental leave and flexible leave in additional to paid accrued leave types.
• A range of flexible working and leave options, including 20 weeks paid parental leave and unlimited paid emergency response leave.
• Give back to our communities with payroll giving, donation matching and paid volunteer leave.
• Prioritise your work/life balance with our robust employee assistance program and dedicated employee council.
• We offer support and various programs for our people: Employee Assistance Program (EAP), Health & Wellbeing, Study Support, Employee Referral Program, Facilities for nursing mothers, Company share options, Social club, Years of Service Recognition.

About Suncorp

We're proud to be a part of the Suncorp Group family alongside some of Australia's most trusted and diverse names in insurance. Together, we share a drive to make the complex simple and bring our customers peace of mind when it matters most while helping to evolve and innovate the ways we can serve our community every day. That comes with all kinds of exciting opportunities for you to grow your own career. Whether you're guiding people through life's biggest moments or providing them with support in times they need it most, you'll be driven forward by our shared customer obsession and supported at every step of the journey.

For over 100 years Suncorp Group has been driven by our guiding Purpose to build futures and protect what matters. To ensure we deliver on that Purpose, we've made a commitment, built on trust, empowerment, and flexibility to help our people unlock their full potential and unleash their best and brightest selves. With the backing and support of some of the most trusted names in banking and insurance, the Suncorp Group family provides our people with every opportunity to grow their career as they make a meaningful difference for our customers and our communities. We're excited about what we can achieve together, working every day to be better, do more and realise the future we want to see just beyond the horizon.

If this opportunity sounds like the challenge, you have been looking for, please apply online today.