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Assistant Centre Manager - Witbank - Mpumalanga Emalahleni

Ability Recruitment Group Ltd
Emalahleni EC Emalahleni Chris Hani, South Africa
Closing date
Feb 4, 2023

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Job Role
Accounts Assistant
Contract Type
Full Time
The main purpose of this position is to assist with the management of a centre - being involved in optimising all trading opportunities, including lease agreements, and ensuring that the portfolio's financial performance remains sound. Optimizing the building's income stream by establishing and maintaining mutually beneficial relationships with tenants, manage and control personnel, service contractors, repairs, revamps, tenant installations, inspections and general building administration.
This position will require weekend work.

  • 1-2 years experience in the property/centre management industry.
  • Minimum qualification Grade 12 or equivalent
  • Property-related tertiary qualification would be advantageous.
  • Retail experience essential.

Marketing of Space & Renewals

  • Ensure correctness of vacancy (stock) list and inform Finance & Operations Managers.
  • Marketing plan, based on vacancy list, including determining tenant mix
  • Lease Negotiations (according to approval framework & mandate)
  • Draft motivation for approvals of deals
  • Communication with brokers, marketing programme
  • Sustainable income stream secured, whilst taking account of the viability of tenant (trade densities) and required tenant mix, as well as profile and image of building
  • Retain or replace tenant in time at optimal rate
  • Contract administration accurate, complete and on time
  • Tenants fully installed and in time as per specifications within agreed time frame
  • Attract and approve targeted tenants
  • Vacant space let at optimal rate, whist taking account of sustainability of the income stream
  • Monitoring of outstanding renewals - assistant managers
  • Support to assistant managers ito higher level or complex deals & negotiations.

Property Management
Service Contractors

  • Assist with specifications and finalisation of service contracts according to needs in conjunction with Facilities Consultant
  • Management of service contractors and liaise with management of contractors


  • Manage inspection programme with Operations Manager
  • Inspections with Facilities Specialist centre
  • Ad hoc inspections where necessary

Tenant Installations

  • Oversee tenant installation processes

Maintenance & Repairs

  • Oversee running and planned maintenance

OHS Act & other statutory requirements

  • Health & Safety meetings
  • Monitor OHS Act compliance
  • Monitor compliance to other relevant statutory requirements

Recordkeeping & Administration

  • Updating of relevant data in SAP / MDA / NICOR
  • Monitoring maintenance of SAP / MDA / NICOR data by Operations Managers & consultants
  • Parking audit
  • Monitoring of insurance claims
  • CAD - new requests, changes, updates

Reporting & Management Meetings

  • Prepare management pack, in conjunction with Finance
  • Co-ordinate, arrange & attend management meetings - act as chair where possible

Budgeting: Income & Expense Control

  • Provide inputs into income & expense budgets based on knowledge of the property market in the cluster
  • Involvement in managing income & expenses


  • Approval & Managing internal orders
  • Energy management - in conjunction with technical consultants
  • Evaluate municipal accounts & implement corrective measures
  • Monitoring of company expenses & implement appropriate cost reduction (example telephone accounts)


  • Monitor actual income vs. budget
  • Evaluate outstanding rent-roll - timeous follow-up & corrective measures
  • Involvement & monitoring of legal cases
  • Vacant space strategy in conjunction with Regional Manager
  • Confirm validity of transactions for commission claims

Retail Management & Tenant Turnover Performance Evaluation

  • Tenant mix
  • Trading Density Management (obtain turnover figures, analyse and discuss with tenants, discuss corrective measures)
  • Feet counts
  • Evaluation of retailers
  • Promotions & Marketing (where promotions company is not appointed)
  • Management of Promotions Contractor (incl promotions, court income, etc.
  • Implementation of standard tenant criteria per centre

Desired Skills:
  • centre manager
  • centre management
  • retail management
  • shopping centre management

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