We have an exciting opportunity for a Credit Control Clerk to join the Huws Gray Group based at our Head Office in Pampisford, Cambridge Joining on a full time, permanent basis, you will receive a very competitive salary depending on experience plus an extremely attractive annual bonus and a range of fantastic benefits.

Huws Gray Group are a fast-growing Builders Merchant and since the formation in 1990, have developed from a single branch of 5 staff in Anglesey to over 300 branches nationwide with over 5700 colleagues. Our brands include: Huws Gray, Huws Gray Ridgeon’s, Ridgeon’s Forest Products, Buildbase, Civils & Lintels, Anglia Tool Centre and Plumbstock.

Alongside our aim to be the customer’s one-stop shop for all building supplies, we pride ourselves on giving employees the training, support and opportunities they need to grow and develop, encouraging everyone to achieve their full potential.

Duties and Responsibilities

• Manage, maintain & update designated accounts.
• Pro-actively collect debt from overdue account customers.
• Prioritise workload to target constantly changing key accounts, minimising accounts on stop, thereby enabling continued trade.
• Active daily management of account queries by obtaining details, registering on the system, liaising with customers and colleagues and following up to a satisfactory resolution.
• Analyse and approve or decline account credit limits & Terms.
• Maintain a balance between prudence and commercial risk, ensuring debts are kept to a minimum whilst actively encouraging sales.
• Make recommendations to Supervisor/Manager when seeking approval, collating and evaluating all available financial/customer information.
• Process, reconcile and allocate payments via cheque, cash, credit/debit card, BACS.
• Process new account applications, ensuring accounts are set up quickly and accurately, with customers receiving all necessary documentation.
• Develop and maintain customer relationships.
• Communicate effectively with customers via telephone, email, & letter.
• Respond quickly & efficiently to customer & colleague requests for information and documents.
• Encourage use of website, setting up customers with online account access upon request.
• Perform any other duties to assist the team as required by the Supervisor/Manager.
• Actively participate in team meeting to come up with suggestions for process improvements/new ways of working.

Skills Set

Previous Credit Control experience isn't necessarily essential, if you're keen to get into a Finance role and have the following qualities this could be the right role for you.

• Flexible.
• Ability to communicate clearly, both written & verbal.
• Professional, polite, friendly & helpful manner.
• Numerate, precise and accurate in the job.
• Ability to work methodically.
• Time Management.
• Team Player.
• Computer literate.

What will you get in return?

As a valued member of the Huws Gray Group, you will be supported by many different teams, all of whom are here to help you in delivering excellent customer sales and service to all our customers, suppliers and colleagues; and in maintaining the Company’s reputation as an employer of choice.

In return for your commitment, passion and drive, we will reward you with the following:

• Guaranteed weekly hours.
• Competitive rates of pay.
• 24 days annual leave in addition to recognised public and bank holidays.
• Company attendance and performance bonuses.
• Company pension scheme – in line with auto enrolment.
• Death In Service.
• Career progression and personal development opportunities.
• Being part of a “team” as opposed to just being a number.
• Staff discounts on items purchased from any of our nationwide branches.

If you have the drive and passion to be a part of the successful team within one of the UK’s Largest Independent Builders Merchants as a Credit Control Clerk and you feel that you have what we are looking for then please click ‘Apply’ now!

Please note that we reserve the right to remove this advert or change the closing date, dependent on the level of response received. You are therefore advised to submit your application at the earliest convenience.

We are an equal opportunities employer, if you are invited to interview, please let us know of any reasonable adjustment you require.