External Account Manager
At Tarmac, who you are matters.We want to get to know you.If you share our values and are proud of a job well done, collaborative in working well with others and ambitious to make things better, then have a read of what we have on offer.
We are currently looking for anExternal Account Managerto join our team covering the London area.This is a Mobile Role with aCompany Carwith 1 or 2 days atone of our London sites.
Purpose of the role
To establish dedicated relationships with external customers to maintain price, volume and profit for the business's key accounts whilst possess the ability enhance product volumes and profitability through increasing the infiltration of VAPs across the customer portfolio.
Were working hard to create a dynamic and inclusive environment and its important that our people come from a variety of different backgrounds.
Main Responsibilities
Experience:
Demonstration of managing and developing customer accounts
Commercial understanding
Working cross-functionally to deliver customer requirements
Demonstrable experience of utilising commercial tools and forecasts.
Skills / Knowledge:
Influencing skills, negotiation skills, change management skills
An excellent understanding of regional market
Understanding of competitive landscape
High level of drive & determination
Able to identify customer needs and build solutions & comprehensive product knowledge. Competencies:
Planning and organisation, anticipating obstacles and implementing solutions
Why Tarmac
We offer an extensive range of career development opportunities and industry-leading rewards, incentives, and benefits:
Interested? Why not click here to find out more? Go on are you ready to build your future?
Tarmac is an equal opportunity employer. We are committed to creating an inclusive work environment for all employees and actively encourage applications from all sectors of the community.
We are currently looking for anExternal Account Managerto join our team covering the London area.This is a Mobile Role with aCompany Carwith 1 or 2 days atone of our London sites.
Purpose of the role
To establish dedicated relationships with external customers to maintain price, volume and profit for the business's key accounts whilst possess the ability enhance product volumes and profitability through increasing the infiltration of VAPs across the customer portfolio.
Were working hard to create a dynamic and inclusive environment and its important that our people come from a variety of different backgrounds.
Main Responsibilities
- Be the first and main link between Tarmac and its pivotal customer accounts, providing clear and principled direction which will enhance the customer experience and strengthen relationships
- Strategically manage a portfolio of external accounts to deliver against targeted sales volumes, price and profitability targets
- Identify opportunities to maximise our cash position through efficient and effective trading
- Provide the business and the associated departments with external market intel around product demand and mix interest to support the continual evolution of our strategy approach
- Be at the forefront of any significant RMX projects on the horizon and devise an advance plan of action to maximise Tarmac potential at securing a programme of works
- Work closely and actively with the Customer Service and Shipping teams, understanding and appreciating the value each role contributes to the success of the business
- Forward prepared the relevant people and teams of the requirements and expectations of key accounts implementing specific and achievable service level agreements
- Regularly review each account looking for ways to improve and adapt our offering to benefit both Tarmac and the customer
- Continually meet or exceed budget and financial performance through effective account management and cost control
- Provide the General Manager with monthly key metrics and performance rating reports, identified underperformance or issues with solutions to drive business improvement
Experience:
Demonstration of managing and developing customer accounts
Commercial understanding
Working cross-functionally to deliver customer requirements
Demonstrable experience of utilising commercial tools and forecasts.
Skills / Knowledge:
Influencing skills, negotiation skills, change management skills
An excellent understanding of regional market
Understanding of competitive landscape
High level of drive & determination
Able to identify customer needs and build solutions & comprehensive product knowledge. Competencies:
Planning and organisation, anticipating obstacles and implementing solutions
Why Tarmac
We offer an extensive range of career development opportunities and industry-leading rewards, incentives, and benefits:
- Company Car
- Bonus scheme
- Enhanced holiday entitlement
- Contributory pension scheme
- Access to the Tarmac Reward website with discounts on retailers, holidays, etc.
- Access to our Employee Assistance helpline for free and confidential advice
- Access tojoin our Employee Communities inc.BAME; LGBTQ+; Working Parents
- Training and development opportunities
Interested? Why not click here to find out more? Go on are you ready to build your future?
Tarmac is an equal opportunity employer. We are committed to creating an inclusive work environment for all employees and actively encourage applications from all sectors of the community.
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