Group Company: HDFC Bank Limited

Designation: Govt.& Institutional Business-Sales Officer

Position description:

Sourcing new Government Institutional Accounts and ensuring the list of all the GIB segments in the specified territory is available with him for generating and converting leads

Primary

Responsibilities:

• Sourcing of GIB Business-Scoping open market for sourcing new Government, Institutional Accounts and TD accounts, key decision makers Individual accounts, Vendors accounts, beneficiary accounts.
• Awareness about various opportunities like Education, Govt deptts, Healthcare, Religious, NGO's etc across GIB segments in the specified territory for generating and converting leads.
• Make cold calls and appointment-based calls to every potential department / institution;
• analyze the requirements, understand their business needs and provide customized solutions to fulfill all their immediate and long-term requirements.
• Follow up regularly with the potential customers for conversion of business and also take seniors on calls whenever required.
• Product and Process Knowledge
• Be updated with the entire KYC documentation required for acquiring Government, Institutional and FCRA accounts.
• Undertake adequate field training with the Area Heads; be updated on the KYC documentation and products offered to GIB customers
• Account activation and Balance built up
• Connect with customers to ensure all accounts opened in previous month are activate by Customer induced transactions.
• Regularly track the inactive accounts and follow up with the respective actionable customers for funding and activate those accounts
• Monitor Balance build ups in the accounts sourced in previous months.
• Cross Sell Products and Solutions. Cross Sell Products and Solutions.
• Ensure that accounts build balances by crossselling other product offerings like Salary Accounts,myApps,CMS,PaymentGateway,ENet,Kiosks etc. with the help of the Area Heads & respective product teams
• Cross sell Credit cards, Retails Assets and other products of the Banks.
• Productivity
• Adhere to and meet the productivity norms as defined by the management w.r.t. acquisition and value build up.

Additional

Responsibilities:

• Understand the catchments details of the various branches in the specified region, Assist branches to convert leads generated by them, Make joint calls with the RMs / PBs / BMs from branches

Educational qualifications preferred

• Category: Bachelor's Degree, Master's Degree
  
• Academic score: 50% +

Required work experience

• Industry: BFSI
• Role: Government, Institutional (TASC) or Liabilities acquisition.
• Years of experience: 1 to 3

Required Skills:

• Honesty & integrity
• Go getter attitude
• Hard & smart working
• Ability to convince & influence
• Good communication skill

Other:

• Reporting Designation: Area Head (GIB)
• Reporting Department-Sub BU: GIB

Specific requirements

• Travel: Customer Visits

Other details

• Contract Types: PERMANENT