If you are located within the state of California, Utah, Washington, Oregon, OR Nevada, you will have the flexibility to telecommute* (work from home) as you take on some tough challenges.

Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Come make an impact on the communities we serve as we help advance health equity on a global scale. Here, you will find talented peers, comprehensive benefits, a culture guided by diversity and inclusion, career growth opportunities and your life's best work.SM

The Patient Accounting Supervisor is an essential position in the Patient Financial Services Billing and Collection process and responsible for daily operations with the PFS team. Responsible to supervise and provide oversight of the billing department, claims submissions, payment posting, accounts receivable, collection, and reimbursement management.

This position requires the full understanding and active participation in fulfilling the Mission of the Organization. It is expected that the employee will demonstrate behavior consistent with the Core Values. The employee shall support the Organization's strategic plan and the goals and direction of the Performance Improvement Plan (PIP)

This position is full - time (40 hours / week). Employees are required to work our normal business hours of 8:00 AM - 5:00 PM. Our office is located at 2101 WATERMAN AVENUE, SAN BERNARDINO, CA, 92404. Employee will go to the office 1 - 2 times / month. Training will be conducted virtually from your home.

*All Telecommuters will be required to adhere to UnitedHealth Group's Telecommuter Policy.

Primary Responsibilities:

• Requires a strong leader with the ability to supervise staff, accounts receivable and overall efficiencies within their team and department
• Analyzes trends impacting charges, coding, collection, and accounts receivable
• Ability to prioritize, plan and direct the teams performance to meet set goals
• Review claims and denials to ensure that they are prepared properly and follow - up when necessary
• Manage compliance of all federal, state and private insurance carrier requirements
• Fosters an environment that promotes teamwork and positive communications within the service area and department
• Works collaboratively and strategically with the Revenue Cycle team to develop and operationalize processes and procedures, with continuous process improvement activities
• Contributes to the ongoing performance management, to include quality assurance and process improvement activities
• Responsible for conducting performance appraisals, monitoring productivity and quality, and conducting weekly team meetings

You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications:

• High School Diploma / GED (or higher)
• 1+ years of Leadership experience in a patient accounting environment within a healthcare setting (preferably in a hospital OR medical center)
• 1+ years of experience in hospital billing, collections, and cash posting
• Knowledge of hospital insurance billing requirements for all federal, state, and local agencies and third - party submissions, as well as collections regulations
• Proficient with using Microsoft Office suite of products: Microsoft Word (create and edit documents), Microsoft Excel (create and edit spreadsheets), Microsoft PowerPoint (create and edit slides), Microsoft Outlook (manage emails and calendars)
• Ability to travel up to 10% of the time (Domestic)
• Ability to work any 8-hour shift between the hours of 8:00 AM - 5:00 PM

Preferred Qualifications:

• Knowledge of third - party payer regulations and requirements
• Knowledge of ICD - 10
• Experience with hospital and clinic billing and collections

Telecommuting Requirements:

• Reside within the state of California, Utah, Washington, Oregon, OR Nevada
• Required to have a dedicated work area established that is separated from other living areas and provides information privacy
• Ability to keep all company sensitive documents secure (if applicable)
• Must live in a location that can receive a UnitedHealth Group approved high-speed internet connection or leverage an existing high-speed internet service

UnitedHealth Group requires all new hires and employees to report their COVID-19 vaccination status.

Military & Veterans find your next mission: We know your background and experience is different and we like that. UnitedHealth Group values the skills, experience and dedication that serving in the military demands. In fact, many of the values defined in the service mirror what the UnitedHealth Group culture holds true: Integrity, Compassion, Relationships, Innovation and Performance. Whether you are looking to transition from active duty to a civilian career, or are an experienced veteran or spouse, we want to help guide your career journey. Learn more at https://uhg.hr/transitioning-military

Learn how Teresa, a Senior Quality Analyst, works with military veterans and ensures they receive the best benefits and experience possible. https://uhg.hr/vet

UnitedHealth Group is an essential business. The health and safety of our team members is our highest priority, so we are taking a science driven approach to slowly welcome and transition some of our workforce back to the office with many safety protocols in place. We continue to monitor and assess before we confirm the return of each wave, paying specific attention to geography-specific trends. We have taken steps to ensure the safety of our 325,000 team members and their families, providing them with resources and support as they continue to serve the members, patients and customers who depend on us. You can learn more about all we are doing to fight COVID-19 and support impacted communities at: https://www.unitedhealthgroup.com/newsroom/addressing-covid.html

Careers with OptumInsight. Information and technology have amazing power to transform the Healthcare industry and improve people's lives. This is where it's happening. This is where you'll help solve the problems that have never been solved. We're freeing information so it can be used safely and securely wherever it's needed. We're creating the very best ideas that can most easily be put into action to help our clients improve the quality of care and lower costs for millions. This is where the best and the brightest work together to make positive change a reality. This is the place to do your life's best work.SM

Nevada Residents Only: The salary range for Nevada residents is $49,800 - $88,200. Pay is based on several factors including but not limited to education, work experience, certifications, etc. In addition to your salary, UnitedHealth Group offers benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with UnitedHealth Group, you'll find a far-reaching choice of benefits and incentives.

Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity / Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.

UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.

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