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Finance Officer - Accounts Receivable

The Ramblers
London, United Kingdom
Competitive Salary
Closing date
Nov 26, 2022

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Job Role
Credit Control
Contract Type
Full Time
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Job Title:
Finance Officer- Accounts Receivable

Team: Finance, Performance & Impact

Central Office – London

Contract: Permanent

Hours: 35 hours a week

£26,000 - £32,000

About us

Since 1935, we’ve been doing everything we can to make sure everyone everywhere can enjoy nature on foot. We lead the way, and the walks, for a community of over 100,000 walkers. And we help thousands more every year find their feet out in the open to boost their wellbeing naturally.

The Ramblers is a charity dedicated to removing barriers so everyone can enjoy walking in green spaces and to preserving and improving hundreds of thousands of miles of well-loved paths, tracks, and trails across England, Scotland, and Wales. We're committed to campaigning to keep our countryside open to all and to fight for the things that matter most to walkers.

Please note that we do reserve the right to close this advert early if we receive a high volume of suitable applications

Purpose of Role

To support the charities day-to-day transactional activities by providing a core service of accurate and efficient recognition of the charity’s incomes and to support the finance team with maintaining the charities financial health and making sure that the charity uses its resources beneficially.

The role

Accounts receivables

Process sales invoices and account for the charity’s income
Credit control
Maintain sales ledger accounts.
Respond to accounts receivable queries.
Reconcile between CRM system Salesforce and bank receipts, ensuring appropriate coding in financial system
Monthly review of Gift aid declarations

Month end

Membership Bank reconciliation
Balance sheet reconciliations
Maintain fixed Asset Register and post depreciation

Accounts payable cover

The post holder will be required to provide cover for the Finance Officer (Accounts Payable).
Assist with Invoice and PO responsibilities.


Co-manage the shared team mailbox and incoming post.
Key contact for Unity Bank for transactional items
Process all transactions relating to our trading subsidiary.
Participate, assist, and provide support with the annual audit process.
Suggest changes or improvements to increase accuracy and efficiency.
Assist in creating and maintaining robust controls within a paperless environment.
Provide support to staff by responding to queries.
Ensure the organisations financial policies and procedures are understood and communicated effectively to staff.

To undertake such other duties as may be reasonably required of the post holder by the Ramblers.

The person


The post holder is required to make decisions and recommendations within existing finance policies and procedures to ensure that guidelines are followed and applied fairly which will impact on the team’s ability to meet its objectives and required standards.

Supervision and guidance will be given by the line manager on issues that fall outside of existing operating guidelines and knowledge.

Guidance on day-to-day issues is also available from the Financial Controller and Director of Finance, Performance & Impact.

Analysis and initiative

The post holder is required to investigate and organise the co-ordinate the resolution of any variances between the CRM database and the finance system.

Desk instructions covering the responsibilities of this role should be developed and maintained by the post holder and signed off by the line manager. This requires the post holder to seek and communicate more efficient ways of working so it can be explored and included in our routine practices.


The post holder will be responsible for communicating with staff, funders and 3rd parties clearly and succinctly explaining the charities financial processes in line with financial policies, and the settlement of outstanding debts.

Where issues arise or process are not followed the post holder should raise this in a professional manner to the relevant parties with an explanation of the appropriate procedure.


No direct people management but is responsible for the day-to-day support of the Finance Office (AP). and may be required to support temporary staff, assist the Finance Departments with routine tasks and to provide general support for the team.

The post holder will be required to provide cover for the Finance Officer (Accounts Payable).

To ensure confidentiality always, only releasing confidential information obtained during employment to those acting in an official capacity in accordance with the provisions of the Data Protection Act and GDPR.

Assist with the annual audit as required by providing evidence of income or expenditure. This could be to any member of the finance team or directly to an external auditor.


The post holder will not have budgetary responsibilities but will be required to check that income posted to the finance system is accurate and complete.

Keeping up to date with finance policies and procedures as required.


AAT preferred

Knowledge, Experience, Skills and Leadership


Experience and knowledge of bookkeeping and accounting including the processing of purchase and sales invoices
Experience in BACS payment process
Experience of credit control
Organisational and time management skills
Experience of accounting software
Experience in providing support to staff and budget holders
Dealing with third party queries.
Ability to prioritise manage own workload and meet tight deadlines
Strong oral and written communication
High standard and accuracy of written work
Proficient in Microsoft products, particularly Excel and word
Problem solving and solution focused attitude


Familiarity with SUN and Q&A financial software and other finance software
Experience within a charity
Experience of CRM databases
Commitment to working within the charitable sector
Affinity with the work of the Ramblers

Key Contacts

Internal: Staff across the charity including Finance, Performance & Impact directorate, Supporter Care & Fundraising team and budget holders

External: Funders, suppliers, auditors and other charity stakeholders

Personal Attributes

To maintain awareness and ensure compliance with policies including, confidentiality, health and safety and data protection.

Ramblers is a volunteer-led organisation and all staff are expected to work closely with volunteers and to manage relationships with function specific volunteers. For example, campaigns staff work with campaigning volunteers, finance staff work with finance volunteers, walking operations staff work with walk leader volunteers etc.

To continue with personal development and attend training in line with role

To take a flexible approach to work and duties

Every member of staff is expected to show respect to their colleagues, our volunteers and members and to understand and adhere to the following:

Ramblers Code of Conduct and Values
Equality and Diversity Framework
Health and Safety Policy
ICT Security Policy

Staff should also ensure that they act in accordance with The Data Protection Act 2018 and the Privacy and Electronic Communications Regulations 2003, Fundraising Code of Practice, Ramblers financial instructions and UK employment law if applicable.

The details contained in the Role Profile, particularly the key responsibilities, reflect the content of the job at the date the document was prepared. It should be remembered, however, that it is inevitable that over time the nature of individual jobs will change; existing duties may be lost and other duties may be gained without changing the general character of the duties or the level of responsibility entailed. Consequently, Ramblers will expect to revise this job description from time to time and will consult with the post holder at the appropriate time.

The Ramblers promote diversity and welcome applications from all sections of the community.

Values and Behaviours

Our values are the core principles that guide us daily in our work and our membership of the Ramblers. We all share the passion that walking is for everyone and by living our shared values we can ensure the Ramblers is an organisation to be proud of. Our values will earn trust for the Ramblers brand which will allow us to open up a world of walking opportunities for even more people.

Inclusive – We make everyone feel welcome and part of the Ramblers community. We make sure we all feel respected and accepted and know our contributions make a difference in achieving our mission.

Inspiring – We strive to inspire people through the way we act and the things we say. We channel our passion and ambition so others are moved to help us achieve our mission.

Empowering – We empower and encourage each other to make a positive contribution to our teams and the Ramblers. We do all we can to make sure everyone has the ability, and feels confident, to take action.

Responsible – We take responsibility for ourselves and those around us seriously, by always acting in a safe and supportive way. We care about the environment and make sure we do what we say we will do.

Please note that we do reserve the right to close this advert early if we receive a high volume of suitable applications
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