International Client Manager

Location:
London (Hybrid) Salary - £35K - £40K Client Profile:

Our client is a leading media company with an independent team of experts, dedicated to taking outdoor campaigns to the next level with smart, data-driven planning, in-house technology and unforgettable creativity.

A new opportunity exists for an ambitious International Client Manager to join their team.

The role:

The International Client Manager role is to be servicing clients through implementational planning, being client facing and working with relevant teams to deliver the best possible outcome for their clients. Managing workloads, understanding and communicating. Having good industry knowledge, working across relevant client accounts and supporting the team are all key aspects of this role - alongside the management and development of the Account Executive within the team.



Responsibilities:


Campaign-related support tasks:

Demonstrate a good knowledge of the International media landscape
Understand international markets key challenges and best practices
Develop strong relationships with main media owners in the EMEA region. Additional markets relationships are preferable
Be familiar with the strategy & objectives of your main accounts
Pro-actively contribute to growing the client & agency business
Understand the commercial requirements of the business and work with the Client Director and Client Services Director to maximise efficiency
Take responsibility of coordinating your campaigns from start to finish
Utilise in house systems on a regular basis ensuring they are kept up to date with all the latest planning information and campaign status
Manage the relationship and communication across your account portfolio so all relevant team members are kept abreast of all developments.
Establish a regular dialogue with relevant agency personnel and develop strong relationships
Contribute to the training and development of executives within your team and the wider company and look at new ways of servicing the needs of clients and agencies within the portfolio
Prepare post-campaign analysis and present quarterly updates and new insights
Develop and grow industry knowledge through attendance of internal and external training programmes
Ensure Executive is utilising tools and help to train them where applicableWORKING HABITS AND CORE SKILLS

Provides direction, coaches, and supports team
Fresh thinking, spots new opportunities
Presents themselves with authority and instils confidence
Thinks beyond the problem and makes informed decisions
Proactive with customer's and suppliers' business; ensures a high standard of team output, can multi-task and always ensures attention to detail.
Shares knowledge and looks to further personal development
Budget management
Project management skills
Organisational planning
Strategic capability
Commercially aware
Solution finding
Industry knowledge
Able to work as part of a team
Organised
Enthusiast and driven

YOUR EXPERIENCE AND QUALIFICATIONS
Experience in working in a Client Manager role
Relevant experience working on multi market campaigns across multiple environments
Experience of building strong relationships with clients
First class relationship management skills with the ability to communicate across all levels both internally and externally
Strong commercial acumen with the confidence to apply this within your work
Ability to manage people and motivate them to bring out their full potential
The ability to speak business proficient Spanish (desirable) * Microsoft office skills.The role is also offered with the following benefits:

Pension, Enhanced maternity/paternity/shared parental pay, Life Assurance
25 days annual leave, increasing every year by 1 day up to a maximum of 30 days, Permanent Health Insurance, Birthday Leave,
Private Medical and Dental cover, Voluntary/Charity leave
Access to private GP appointments, Feel Good Allowance
Smarter Working (hybrid working, flexible working hours and an early Friday finish!), Free Fitness Classes, Eye Care Vouchers, Monthly Massages, Season Ticket Loan, Cycle to Work Scheme

What's Next?

To apply, please contact Marcus on (phone number removed) , or click apply below