About the Team

The Driver Strategy & Operations team is responsible for managing all aspects of the delivery experience for the drivers ('Dashers') operating on our platform. Our mission is to be the fastest, most reliable, and most efficient platform for local commerce. At the same time, we're striving to become the preferred platform for anyone looking for flexible work in Australia & New Zealand.

The goal of our team is to ensure every delivery goes well. We prevent problems for Consumers by working across Driver operations, Merchant operations, and our logistics platform. We care about metrics like delivery times, lateness, cancellations, and missing and incorrect items.

About the Role

While there is no typical day for our Strategy & Operations roles, you'll be completing a variety of tasks such as devising and executing experiments to drive company growth, diving into data to explain market performance at the lowest level of detail, building reports, models, and tools that allow teams to scale their work 10x.

Your goal is to prevent problems with DoorDash deliveries through getting into the weeds and really understanding what's happening on the ground, developing a solution, then scaling that impact through working with our Engineering / Product / Marketing teams.

You're excited about this role because you will…

• Strategise: Improve and work on unique strategies across our three-sided marketplace, with a focus on Drivers.
• Engage: Drive multiple cross-functional projects and implement scalable initiatives to sustain a world-class operation.
• Experiment: Use data to run tests on everything from delivery times to unit costs.
• Analyse: Build models to gain a deeper understanding of the business, find opportunities to improve performance and test hypotheses related to current key priorities for the business.
• Influence: Work cross-functionally with many teams like; Operations, Product, Engineering, Analytics, and Sales to drive strategic initiatives and harness opportunities.

We're excited about you because you have…

• 3+ years' experience and have succeeded in high-growth teams (whether in tech, operations, strategy, consulting, banking, or a related experience).
• Proven analytical skills and can deliver actionable recommendations from complex datasets; advanced Excel skills are a must and familiarity with SQL is preferred.
• Problem solving skills that enable you to independently translate a high-level vision into measurable success metrics and actionable plans.
• Relentless operator mindset and enjoy rolling up your sleeves to do whatever it takes to execute.About DoorDash

At DoorDash, our mission to empower local economies shapes how our team members move quickly, learn, and reiterate in order to make impactful decisions that display empathy for our range of users-from Dashers to merchant partners to consumers. We are a technology and logistics company that started with door-to-door delivery, and we are looking for team members who can help us go from a company that is known for delivering food to a company that people turn to for any and all goods.

DoorDash is growing rapidly and changing constantly, which gives our team members the opportunity to share their unique perspectives, solve new challenges, and own their careers. We're committed to supporting employees' happiness, healthiness, and overall well-being by providing comprehensive benefits and perks.

Our Commitment to Diversity and Inclusion

We're committed to growing and empowering a more inclusive community within our company, industry, and cities. That's why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel.

If you need any accommodations, please inform your recruiting contact upon initial connection.