Duties will include:

• Check all new trade applications are completed by the customer and depot staff.
• Assess information from Credit Agency and approve account limit as necessary.
• Provide internal and external customers a polite and professional service.
• Direct telephone contact with depots and customers to resolve queries efficiently.
• Collect overdue accounts, complying with company policy.
• Communicate with team members, team leaders and managers to effect smarter working.
• Review and maintain case files as per guidelines.