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Credit Balance (A / R Clerk) - National Remote

Employer
UnitedHealth Group
Location
Bee Cave, Texas, United States
Closing date
Oct 8, 2022

View more

Job Role
Accounts Receivable
Sector
Finance
Contract Type
Permanent
Hours
Full Time
You'll enjoy the flexibility to telecommute* from anywhere within the U.S. as you take on some tough challenges.

Combine two of the fastest - growing fields on the planet with a culture of performance, collaboration and opportunity and this is what you get. Leading edge technology in an industry that's improving the lives of millions. Here, innovation isn't about another gadget, it's about making Healthcare data available wherever and whenever people need it, safely and reliably. There's no room for error. Join us and start doing your life's best work.SM

Positions in this function review and analyze accounts, workqueues, and / or reports to identify and resolve unapplied credits and credit balances issued by insurance companies or patients that result in resolution of the credit or initiating a takeback and / or refund.

This position is full - time. Employees are required to work our normal business hours of 8:00 AM - 5:00 PM including the flexibility to work occasional overtime and weekends based on business need. Training will be conducted virtually from your home.

*All Telecommuters will be required to adhere to UnitedHealth Group's Telecommuter Policy.

Primary Responsibilities:


    Moderate work experience within own function
    Work on simple tasks using established procedures
    Depends on others for guidance
    Work is typically reviewed by others
    Applies knowledge / skills to basic, repeated activities
    Demonstrates minimum depth of knowledge and skills in own function
    Responds to standard requests
    Requires assistance in responding to non-standard requests
    Solves routine problems by following established procedures
    Others prioritize and set deadlines for employee
    Reviews accounts including: Explanation of Benefits (EOB) / Electronic Remittance Advice (ERAs), payments, adjustments, validate patient payments, validate coordination of benefits, and all account comments; contacts and communicates with insurance companies to gather additional information, as necessary, to ensure that credits are accurate
    Refunds overpayments or initiates takeback requests on accounts
    Conducts appropriate review to accurately transfer payments in accordance with established procedures
    Meets quality assurance and productivity standards through identification, reconciliation of credit balance accounts and/or review of credit balance reports for potential overpayments in accordance with organizational policies and procedures
    Works with others as a part of a team

    You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

    Required Qualifications:


      High School Diploma / GED (or higher)
      2+ years of experience in revenue cycle and health / medical billing and collections
      1+ years of experience in Epic
      Ability to work any 8-hour shift between the hours of 8:00 AM - 5:00 PM including the flexibility to work occasional overtime and weekends based on business need

      Preferred Qualifications:


        Experience in Athena, GECB, Nextgen, eCW, and Allscripts
        Proficient in 10 key and alpha / numeric data entry
        Knowledge in Microsoft Office Suite: Microsoft Word, Microsoft Excel, Microsoft Outlook, and general working knowledge of Internet for business use

        Telecommuting Requirements:


          Required to have a dedicated work area established that is separated from other living areas and provides information privacy
          Ability to keep all company sensitive documents secure (if applicable)
          Must live in a location that can receive a UnitedHealth Group approved high-speed internet connection or leverage an existing high-speed internet service

          Soft Skills:


            Ability to work in a fast - past, deadline driven environment
            Ability to work effectively in both team and individual environments
            Ability to multi - task, establish priorities, and work independently to meet objectives

            UnitedHealth Group requires all new hires and employees to report their COVID-19 vaccination status.

            Military & Veterans find your next mission: We know your background and experience is different and we like that. UnitedHealth Group values the skills, experience and dedication that serving in the military demands. In fact, many of the values defined in the service mirror what the UnitedHealth Group culture holds true: Integrity, Compassion, Relationships, Innovation and Performance. Whether you are looking to transition from active duty to a civilian career, or are an experienced veteran or spouse, we want to help guide your career journey. Learn more at https://uhg.hr/transitioning-military

            Learn how Teresa, a Senior Quality Analyst, works with military veterans and ensures they receive the best benefits and experience possible. https://uhg.hr/vet

            Careers with OptumInsight. Information and technology have amazing power to transform the Healthcare industry and improve people's lives. This is where it's happening. This is where you'll help solve the problems that have never been solved. We're freeing information so it can be used safely and securely wherever it's needed. We're creating the very best ideas that can most easily be put into action to help our clients improve the quality of care and lower costs for millions. This is where the best and the brightest work together to make positive change a reality. This is the place to do your life's best work.SM

            Colorado, Connecticut or Nevada Residents Only: The salary range for Colorado residents is $16.00 - $26.88. The salary range for Connecticut / Nevada residents is $16.83 - $29.66. Pay is based on several factors including but not limited to education, work experience, certifications, etc. In addition to your salary, UnitedHealth Group offers benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with UnitedHealth Group, you'll find a far-reaching choice of benefits and incentives.

            Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity / Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.

            UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.

            #RPO #YELLOW

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