This is a fantastic opportunity for an experienced Accounts Receivable Individual with the right drive, commitment and enthusiasm to succeed in this role. You will work within a team of up to 19 Accounts Receivable staff allocating both cheque and electronic income on Oracle on behalf of our 224 NHS Clients.
Start Date - ASAP Duration - 6 Months Location - Wakefield Shift Time - 9-5 - initially working full time in the Tingley office with Hybrid work - initially 5 days office based until trained then 3 days in office & 2 at home. Candidates will be required to take a basic DBS, credit check, and be referenced for the past 3 years.
Interviews will be held on Microsoft Teams and Accounts Receivable competency based.
Role overview Accuracy and the ability to work under pressure is essential within this role as you will need to ensure that all income is receipted and allocated correctly to either invoices or general ledger codes in line with Service Level Agreement's and Departmental/Client KPI's. You will need to be able to use your initiative and have a 'can do' attitude as our Clients unallocated cash values/volumes will need to be continually cleared or kept at a minimum. Excellent communication skills are pivotal to this role as you will be constantly building/improving relationships with NHS SBS colleagues, NHS SBS Clients and their debtors. You will need to be adaptable to change as throughout 2020/21 the Accounts Receivable process will be subject to process transformation through RPA and automation. We are looking for individuals who take responsibility for their workload and are proactive in identifying any training/process issues affecting the accounts receivable process. You will be based within our Tingley office but a flexible approach to working hours is required.
Key responsibilities - You will be responsible for: The completion of your daily workload The resolution of Client queries regarding refunds or allocation issues in line with KPI's Effective daily contact with NHS SBS Clients and their debtors Escalation of service issues to the Accounts Receivable Team Leader or the Accounts Receivable SME (subject matter expert) Actively participate in team meetings, giving suggestions for service/process improvements where applicable Contribute to improving the Organisations Client Net Promoter Score (Client recommendations) Represent NHS SBS in a professional manner at all times Ensure all Accounts Receivable Standing Operating Procedures (SOP'S) are followed Continually engage with all departmental stakeholders Participation and completion of monthly 1-1 meetings and documentation Proactively review Client Unallocated Cash Reports with the Accounts Receivable SME Flexible attitude to working hours
Essential skills - The Ideal Candidate will have:
Proven experience of working as part of an Accounts Receivable Team within either the NHS or Private sector Target driven with the ability to work to tight deadlines in an ever changing environment Core Oracle Good Microsoft Word and Excel skills (basic formulas and manipulation essential, Macro writing desirable) Knowledge and understanding of the processes, systems and operations of the department in which the role is located. Ability to prioritise own workload and meet deadlines with support where required. Ability to communicate clearly and concisely with people at all levels both internally and externally. Articulate and able to develop good working relationships with colleagues and clients. Takes pride in delivering a high quality, high accuracy tasks under strict deadlines and following agreed procedures Ability to build effective and positive Client/debtor relationships Uses initiative and escalates issues affecting service delivery in a timely manner Is open to new ideas and actively contributes to a culture of creativity and continuous improvement To apply, please send in your CV or contact