Axon Moore have an urgent requirement for a Credit Controller to join a successful business based in Chester on a Permanent basis. Reporting to the Credit Manager, you will be responsible for maximising cash collection and minimise bad debt. You will help manage credit issues of both a short and long-term nature while encouraging and developing relationships with customers and field managers ensuring professional conduct is maintained.Key Responsibilities • Achieve and maintain an excellent standard of cash collection • Responsibility and accountability for the allocated ledger • Regular monitoring and review of problem accounts • Liaising with field managers and internal departments to ensure all disputes addressed • Creation and monitoring of payment plans, where appropriate, to ensure recovery of debt • Credit approval checking of prospective new customers • Preparation of outgoing customer's account reconciliation in advance of change • Organisation and preparation for quarterly debt reviews and production of action points following review • Collating information packs for internal and external legal teams to assist debt recovery • Supervision of any further debt recovery/litigation action • Ensuring departmental escalation processes are followed • Adherence to the department's GDPR policies • Other ad hoc duties including covering other departmental roles and tasks as required.Skills and Experience • Strong credit control background, preferably in a similar environment. • Experience of product release decision-making would be advantageous. • Excellent communication skills and a great telephone manner. • The ability to build relationships with customers and display effective skills in negotiation. • Strong organisational and time-management skills. • Highly self-motivated and able to work contribute as part of a team. • Adaptable and embrace change in a positive manner. • Able to demonstrate a positive, hard-working approach and engage with the company values. • Good computer literacy skills.