Credit Controller & Finance Support

Full time (35 hrs/wk), permanent

Based central Horizons (Reading, Berkshire) with up to 2 days per week working from home

Salary £24,500 FTE pa plus benefits

We're looking for an eager Credit Controller to join our team - take a look to find out more!

University College of Estate Management (UCEM) is a long-standing and leading provider of supported online education. We exist to provide accessible, relevant and cost-effective education which enhances careers, increases professionalism and leads to a better Built Environment; we are also very passionate about sustainability. Operating from the UK and Hong Kong we have a global reach, and at any one time over 3,500 students are studying online with us. UCEM passed its first ever inspection by Ofsted with flying colours after earning an overall rating of 'Good' in November 2021.

This is a great opportunity for a Credit Controller to build on their existing experience and knowledge in a busy and supportive Finance team, supporting with all aspects of student finance. This will include monitoring and controlling external student finance sources, processing and allocating student payments, keeping student information and finance systems up to date and dealing with all finance related student and colleague enquiries.

Your key responsibilities will centre around:

• Processing rejected student instalment payments, ensuring students are notified.


• Undertaking routine credit control processes for overdue debt.


• Providing back-up for accounts payable operation.


• Monitoring and carry out timely administration for external funding.


• Ensuring finance and student system records are correctly maintained Receiving, checking, acknowledging, and collating application forms.


• Handling student withdrawals and assessing their eligibility for refunds.


• Resolving issues and queries raised by internal teams.

To deliver these responsibilities we need to combine your excellent IT skills, attention to detail and strong communication skills. Previous experience in a similar fast-paced accounts or finance role and a minimum of an AAT level 2 qualification are essential.

At UCEM we expect employees to demonstrate our values: Passion, Integrity, Excellence and Support. Student satisfaction and success are our main drivers and our people consistently report high levels of employee engagement; your contribution will be valued should you join us.

JOB SPECIFICATION

We have a very detailed job specification for this role so please, before applying, take a look at our website via the button below.

INFORMAL DISCUSSION

If you are unsure whether to apply for this vacancy but feel this role is exciting and want to find out more, we strongly encourage you to call the hiring manager (details below/within Job Specification) to discuss the role as well as your skills and experience.

For an informal discussion about the role please contact Vyara Lazarova on 0118 46702321 or v.lazarova@ucem.ac.uk alternatively contact the HR team on 0118 467 2433 / 2013 or by an email.

APPLICATION DETAILS

To apply please send your CV, covering letter/email, and Recruitment Check Form by an email.

CLOSING DATE

Wednesday 28 September 2022 at noon.

INTERVIEWS

Please note, applications may be reviewed as and when they are received, so you may be invited to interview ahead of the closing date. Interviews are normally carried out over Zoom or Microsoft Teams, however we may invite you to visit our Reading office.

NOTE TO AGENCIES

We do not use agencies as part of our recruitment process. We politely ask that you respect this decision and do not call our offices on seeing this advertisement; if you do, the same message will be repeated to you. Thank you for your co-operation.