Location: Future Walk, Chesterfield Reporting to:Accounts payable and APOP Team Manager Division:Finance Closing Date: 09/09/22The Purpose of the RoleTo enable payment of funds form clients to customersTo monitor and resolve enquiries from Payout clientsTo make postings to Payout ledger and Finance vendor sheetsProduction of statistical information for Team Leader and senior managerPrincipal AccountabilitiesManaging Payout Team busy Inbox same day turnaround. Cancellations to be carried out within 2 hours of receipt if received before 2pmChecking overnight Reports and emailing them to Internal Clients, authorising release of datafiles on PortalProviding Management information to Clients before 11am dailyUpdating and Balancing Client Accounts DailyProviding Finance information to Clients WeeklyPostings to CFSDaily Balancing of CFS to Finance VendorsManaging Client Datafiles on Web Portal with same day turnaround for all datafiles received before 1pmManaging take on of new clients, Closing down existing Client schemesArranging Refunds for Clients when requestedProcessing Payout invoicesSupport for Sales ManagerSupporting wider accounting team as requiredQualifications, Experience & Skills Knowledge & Experience requiredExperience in a finance environmentGood understanding of SAP CFSUnderstanding of Finance ControlsExperience of dealing with clients/colleague enquiries many of which are urgent and need immediate action Skills requiredGood Excel and WORD skillsFlexible with ability to adapt to a number of different jobs across the team at short noticeCan communicate effectively to all audiences including non-finance experienced colleaguesQuestioning and challenging approach, Can do attitude & ability to adapt to changing business prioritiesTeam playerAbout Post Office The Post Office has thrived at the heart of high streets and local communities across the UK for over 370 years. As one of the countrys most trusted brands, we take our commitment to providing essential services to customers across the UK very seriously. Were the UKs largest retail network, as well as the largest financial services provider in the UK, with over 11,600 branches nationwide more than all of the UKs banks and building societies put together.
We know that the best way to provide a great service for customers is to evolve our business and adapt to their changing needs. Thats why we have a range of over 170 products and services, from personal financial services like banking, insurance, payments and travel money, to telecoms and, of course, mails. And were improving our online and in store experience for customers. We know that our customers never stop changing, so neither will we.
The Post Office embraces diversity and inclusion in the workplace and actively promote working without discrimination. We are also a Disability Confident Employer and are committed to interviewing disabled people who meet our minimum criteria for the job.