At DeliverHealth, we simplify telling your patient's story. We're looking for bold, innovative people who appreciate the opportunity to work together and simplify the complexities of the work lives of our customers.

If you're ready for a role that energizes you, then we should get to know each other. DeliverHealth's culture is built on authenticity - we encourage trust and we value smart mistakes. Here, you can expect an open and honest work environment that fosters career growth.

-Must hold a degree in Accounting / Finance, BBM/ M.Com/ MBA (Finance)/MFM

- Must have atleast 8+ yrs of AR Collections and Cash Apps Experience

- Must have atleast 2-3 yrs of TeamLead/ Managerial experience.

- Should have good knowledge of O2C, (especially Collections and Cash Application process).

- Proficiency in Microsoft Office Applications( Outlook, Excel, Powerpoint and Word) and other related Internet Applications.

- Good Communication Skills( Verbal and Written) with strong interpersonal and collaborative skills to work effectively with both internal and external customers

- Good Team Player with Positive Attitude.

- Good Analytical, Financial and Time Management Skills required.

- Should be Goal Oriented, Result Driven, Self Motivated and ability to handle multiple tasks.

- Strong Problem Solving and Sense of Ownership required.

The Manager (Accounts Receivable) should be able to build strong relationships with Customers and understand the procure-to-pay cycles of them. The role would majorly revolve around leading and managing the collections and cash application team to ensure all of the operational metrics and SLA and TAT are met. Identify issues and roadblock in the process and resolve them to ensure faster cash acceleration and help improve working capital. He/she would also be responsible for managing a team of 5-6 ppl and develop policies, procedures and processes with internal support teams, then implementing and enforcing continuous improvement cycle.

- Overseeing, Planning and Coordinating the Day to Day activities of team

-Collaborate with cross-functional business owners to help drive operational strategy while continuing to focus on an outstanding customer experience.

- Review, track and measure the collection performance and metrics and bring improvement.

- Analyse the workflow to improve process quality and enhance productivity.

- Ensure all of the team's operational and process related requirements are taken care.

- Ensure all practices and actions comply with the law and company's compliance and security policy.

- Focus on Top 20 Past Due and 90+ Customer accounts by working with the team in driving, resolving and helping escalate whereever required.

- Apart from the Collections activities, the person should be ensuring the the Cash Application activities are completed as per TAT and accounted correctly by the team.

- Actively seek solutions for customer and sales needs, communicate trends to leadership, and suggest innovative solutions on behalf of the customer experience.

- Conduct regular One on One and Catch up meetings with team to understand concerns and expectations and take necessary actions thereby.

- Manage incoming billing inquiries and collectability concerns. Triage accordingly with Customer Success, Finance and Sales teams

- Communicate accurate collection estimates for the month or quarter to the Finance team.

- Review and analyze monthly collection trends to optimize operations and implement new strategies to increase daily process efficiency

- Ensure all the queries and requests coming in for the AR team are reviewed and handled within the TAT.

- Hire, train, develop and lead an engaged and successful team in India by managing, motivating and setting goals for the team in order to drive and improve metrics and standards.

-Host business cash calls on a weekly/ fortnightly/ monthly with the collection team, sales, finance lead, customer service.

-Support in preparing and maintaining the SOPS's, Process Maps and other Process documentation on a regular basis

- Reporting and Managing Audit requests.