Accounts Receivable Rep I Department: Finance POSITION PURPOSE: Responsible for managing portfolio of accounts receivable accounts and the collections of the receivables due within credit terms granted to the customer. Manage the past due collections of all accounts assigned. Contact customers to resolve payment delivery or credit issues accordingly within company guidelines. TASKS:• Provides administrative support by retrieving invoice copies, proofs of delivery, deduction backup from vendor portals.• Investigate chargebacks via root cause analysis and resolve with customer or internal business units.• Contact customers to follow up on past due invoices and track the progress of payments received towards past due balances.• Conduct payment analysis of accounts to ensure timely collections, minimize credit risk and limit delinquent DSO.• Maintain aging of all assigned accounts and keep detailed record of communication shared with customers relating to any issue resolution of past due balances on account.• Performs other job duties as required. REQUIREMENTS: EDUCATION/CERTIFICATION:§ Associates degree or equivalent experience or any satisfactory combination of experience and training which demonstrates the knowledge, skills and abilities to perform duties EXPERIENCE:§ One year of experience in accounts receivable preferred§ System Implementation preferred KNOWLEDGE:§ Basic understanding of accounting, reconciliations and accounts receivable functions§ Additional training in bookkeeping concepts and procedures preferred§ Working knowledge of MS Office Suite§ Knowledge of customer service and collections practices with understanding of negotiations SKILLS/ABILITIES:§ Strong administrative skills including attention to detail, organization in a fast-paced corporate environment§ Ability to communicate well verbally and in writing with internal departments, vendors, and customers§ Ability to communicate precise information to customers relating to their account status§ Ability to work well in a team environment and develop relationships with internal departments to resolve disputes and outstanding issues quickly§ Self-starter who takes initiative§ Ability to maintain a high degree of confidentiality