Job Summary

This position performs accounting/reconciliation functions to provide input, analysis, reporting, and research to ensure UPS Capital (UPSC) products are properly booked and General Ledger (GL) accounts are properly reconciled. This role ensures product activities comply with UPS policies and regulatory requirements. The incumbent verifies GL systems are reconciled, prepares journal entries, reviews collections and write-offs, audits and reconciles billing incentives. This position reviews/researches manual and GL entries to resolve out-of-balance conditions, reconcile accounts, correct errors, and recommend corrective actions to Operations. This role answers product questions and resolves customer issues, works with multiple systems, utilizes technology to develop/improve reporting, Operations, and processes. The incumbent supports Operations administration to establish/communicate work assignments, provide feedback, and manage department budget objectives. This role oversees specialists.

This position manages critical components of our product accounting process which include analysis, cash application, carrier payments, and reconciliation activities. The incumbent coordinates these activities with both internal/external stakeholders. This role learns from and applies past experiences as they will be working with a variety of financial systems and will be required to utilize technology to make necessary improvements/efficiencies.

Responsibilities

• Assists with invoice and delinquency collections, researches shipper bank errors to correct/update customer accounts
• Verifies General Ledger (GL) and sub-system reconciliation to ensure customer account data accuracy
• Assists with customer transactions (e.g., verify bank files, process payments, research billing inquiries, etc.) to support high levels of customer service
• Analyzes and researches data accuracy issues to make corrections and ensure accounts are reconciled
• Assists with accounting approvals and changes (e.g., debit memos, data changes, refunds, write-offs, etc.) to settle and reconcile customer accounts
• Reviews and processes un-reconciled items to ensure customer account accuracy and to support reconciliation reporting
• Verifies GL and sub-system reconciliation to ensure customer account data accuracy
• Analyzes and researches data accuracy issues to make corrections and ensure accounts are reconciled
• Recommends operational corrective actions to prevent future data entry errors and ensure data accuracy
• Reviews collections and write-offs to ensure decisions comply with departmental policies and regulations

Preferences

• Displays level of proficiency to satisfactorily perform all position duties
• Possesses effective time management skills
• Displays strong communication and presentation skills
• Demonstrates ability to build relationships and collaborate
• Experience supervising or managing a team
• Bachelor's Degree (or internationally comparable degree)

UPS is an equal opportunity employer. UPS does not discriminate on the basis of race/color/religion/sex/national origin/veteran/disability/age/sexual orientation/gender identity or any other characteristic protected by law