About us

We're a not-for-profit organisation on a mission to transform ourselves and empower Kiwis to live their healthiest lives.

With over 860,000 Kiwis in our care, Southern Cross Health Society is New Zealand's leading health insurer.

We have an unstoppable focus, delivering outstanding experiences and assurances to our members in their time of need. This is an exciting time to be part of our journey and in return for your extraordinary talent, we'll provide a high performing values-based team environment where people are at our heart.

About this opportunity

Would you like to work for a not for profit organisation, where you can bring your whole self to work whilst empowering Kiwis to live their healthiest lives?

About the role:

This is an exciting opportunity to join the Business Engagement team as an Account Manager, dedicated to looking after a portfolio of Voluntary Group Accounts.

The role will work predominantly virtually with clients as the portfolio will be across the country, with selected face to face meetings as required with identified key opportunities. Reporting to one of our Regional Sales Managers.

You will have an amazing opportunity to demonstrate your existing account management skills as well as use your future innovative thinking to help shape the future of this segment. Focussing on an amazing customer experience that will assist in our growth and retention aspirations.

This role is predominantly virtual with some travel for selected customers. We are flexible with candidate location.

Responsible for

• Managing groups in the portfolio, renewals, etc
  
• Segmenting the portfolio with a view to focussing on low touch and high value plus selected groups to nurture for growth
  
• Identifying opportunities to work closely with other Account Managers to convert to a subsidised scheme
  
• Defining and implement a new way of working with our voluntary groups.

About you :

• Existing Account Management experience preferred
  
• Demonstrated ability to innovate, define, engage stakeholders, and implement a plan
  
• Confident decision maker and negotiator

There are lots of reasons you'd want to work with us

Here are just a few:

You will be supported to continually learn and improve your skills, share knowledge and ideas and be part of an amazing values-based culture where people are at its heart.  We're here with you and your whānau.

• Fully subsidised medical insurance for you and your immediate whānau
  
• Subsidised pet and travel insurance and special discounts for your whānau
  
• Life insurance cover
  
• Additional parental leave benefit and financial wellbeing support
  
• Excellent work/life balance, including 5 days of wellbeing leave and a day to do volunteer work
  
• Opportunity to purchase flexi leave
  
• A leading employee wellbeing programme that rewards you for being healthy
  
• Ongoing professional development

This is an exceptional time to join Southern Cross Health Society, as we're moving into a time of greater agility and innovation.

You're joining a leading NZ business!

Southern Cross Health Society is a not-for-profit organisation on a mission to empower Kiwis to live their healthiest lives.

With over 860,000 Kiwis in our care, we are New Zealand's leading health insurer.

Our high-performing business and its awesome people work hard every day to create great customer experiences in all the ways they interact with us.

We're a safe, welcoming and inclusive workplace. Will you be unstoppable with us?

If you share our commitment and passion, then apply now!