Order to bill Junior Analyst with Czech or Slovak (Gdansk or fully remotely)

Your responsibilities

-Timely and accurately process orders and review issues related to automatically processed orders.
-Perform analysis and support resolution of issues related to incomplete orders and delivery blocks with internal teams and/ or customers.
-Receive and drive timely resolution of order-related customer queries and complaints.
-Perform validation and resolution of customer complaints including liaising with appropriate internal functions, customers, warehouse and/or carriers.
-Process and ensure that all return requests comply with Return policies including appropriate approval and documentation.
-You will also maintain work relations with
-External Customers.
-Supply Chain Management and other internal stakeholders
-Local Order to Cash Operations
-Shared Service Center Delivery Network O2C Operations.

Our requirements

-Previous experience in the position related to Order-to-Cash processes would be an asset
-Preferably a university degree or equivalent, especially with main focus on Administration or Supply Chain Management. Alternatively, an equivalent progressive working experience.
-Highly Customer oriented. Good communication and interpersonal skills.
-Ability to prioritize, analytical skills, can-do attitude and ability to multi-task.
-SAP experience valuable. Advanced MS Office.
-Ideally fluent English skills both in the spoken and written form, plus minimum C1 degree of competence in Czech/Slovak

What we offer

-Support for your career and competences development – learning from colleagues, courses and trainings, allowing you to boost your skills and become #BEFUTUREPROOF
-Using foreign language and new technology solutions daily, cooperating with various Clients
-CSR activities and rich social life – Book Club, International Cuisine Club, Accenture Runners Club, family events, cultural meetings, photography classes, climbing, soccer, swimming
-Full work comfort – private medical care, life insurance, access to MyBenefit platform