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Assistant Manager - Card Personalization

Employer
SBI cards
Location
Gurgaon Gurgaon Haryana, Haryana, India
Salary
Competitive Salary
Closing date
Aug 30, 2022

View more

Job Role
Accounts Assistant
Sector
Finance
Contract Type
Permanent
Hours
Full Time
Role JD : Mailroom Management - Inward/Out ward Managing Inward 5+ lac application from Pan India location to the processing hubs per month. Managing outward of 12 lac + letters, NOC etc. from Courier and Post to customers. Ensure Timely closure of Correspondence letters processing. Managing Premium card Aurum gift delivery approx. 2000 per month. Ensuring priority deliveries handed over to courier with booking in TDD. Handling 25000-30000 credit card deliveries through Speed Post. Managing Postal RTO approx. 5K for cards and getting the same delivered to DZ card vault timely. Handling delivery of BT, Encash & reversal cheques via courier and reporting. Vendor Management Ensure all metrics are reported by the agencies on timely manner and are below the threshold Monthly operating rhythm for the performance and SLA monitoring Ensure all Purchase Order Closures on time. Reconciliation of bills close to 3 CR received from the Agency. Ensure Smooth onboarding of new vendor agencies as per defined Agreement. Liaise with Legal, Finance and Human resources for smooth processing of Company Documents Ensure Chargeback Related NOC deliveries in the given TAT. Ensure Secured delivery of collection settlement cheques to the relevant spoc's Ensure timely reporting of pending consignments to respective stake holders Shredding & Destruction of Documents Need to have a recon on a daily basis on the Inward for Shredding & status of shredding & intimate all involved stake holders Ensure the RTO documents are stored & maintained in a secured environment Monitoring & involving in shredding of RTO -Statements, Documents, Letters, Envelopes etc. 50 k Volume/Monthly Management of AURUM Invitations End to end tracking of AURUM invitations kits from inward to Outward - 2500 pacs/Month Track delivery & RTO reason for AURUM kits on a daily basis to marketing as an update AURUM RTO curing needs to be followed basis the Marketing approved script & need to publish dashboards People Managing Outsourced team of 25+ resources Lead engagement activities and encourage team to actively participate in engagement activities Ensure connect with the team through regular communication, monthly reviews and engagement Tracking of employees issues & resolve Sharing feedback with the team & coaching them as well.

Role JD : Mailroom Management - Inward/Out ward Managing Inward 5+ lac application from Pan India location to the processing hubs per month. Managing outward of 12 lac + letters, NOC etc. from Courier and Post to customers. Ensure Timely closure of C

Skills: Onboarding, Vendor Management, Monitoring

Experience: 2.00-6.00 Years

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