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Order to Bill Senior Specialist with German (Gdansk or fully remotely)

Employer
Accenture Sp z. o. o.
Location
Gdansk (PL)
Salary
Negotiation
Closing date
Aug 18, 2022
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Job Details

Accenture is a global professional services company with leading capabilities in digital, cloud and security. Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Interactive, Technology and Operations services—all powered by the world’s largest network of Advanced Technology and Intelligent Operations centers. Our 674,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities. Visit us at: accenture.com 

Accenture across the world and in Poland
Accenture is a global professional services company with leading capabilities in digital, cloud and security. Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Interactive, Technology and Operations services—all powered by the world’s largest network of Advanced Technology and Intelligent Operations centers. Our 674,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities. In Poland Accenture has offices in Warsaw, Kraków, Łódź, Wrocław and Katowice. They employ more than 8,600 staff. To learn more visit our website: accenture.com
Accenture Operations helps clients achieve new value and productivity from their business processes by applying analytics, process acumen and industry expertise to the transactional data and processes we manage and operate on our clients’ behalf.

What will you do?

-Timely and accurately process orders and review issues related to automatically processed orders.
-Perform analysis and support resolution of issues related to incomplete orders and delivery blocks with internal teams and/ or customers.
-Receive and drive timely resolution of order-related customer queries and complaints.
-Perform validation and resolution of customer complaints including liaising with appropriate internal functions, customers, warehouse and/or carriers.
-Process and ensure that all return requests comply with Return policies including appropriate approval and documentation.

You will also maintain work relations with:

-External Customers.
-Supply Chain Management and other internal stakeholders
-Local Order to Cash Operations
-Shared Service Center Delivery Network O2C Operations.

What do we expect?

-min 3 years of experience in the position related to Order-to-Cash/Order-to-bill processes.
-Preferably a university degree or equivalent, especially with main focus on Administration or Supply Chain Management. Alternatively, an equivalent progressive working experience.
-Highly Customer oriented. Good communication and interpersonal skills.
-Ability to prioritize, analytical skills, can-do attitude and ability to multi-task.
-SAP experience valuable. Advanced MS Office.
-Ideally fluent English skills both in the spoken and written form, plus minimum C1 degree of competence in German

What can we offer:

-Support for your career and competences development – learning from colleagues, courses and trainings, allowing you to boost your skills and become #BEFUTUREPROOF
-Using foreign language and new technology solutions daily, cooperating with various Clients 
-CSR activities and rich social life – Book Club, International Cuisine Club, Accenture Runners Club, family events, cultural meetings, photography classes, climbing, soccer, swimming
-Full work comfort – private medical care, life insurance, access to MyBenefit platform

Company

Accenture is a leading global professional services company, providing a broad range of services and solutions in strategy, consulting, digital, technology and operations.

Combining unmatched experience and specialized skills across more than 40 industries and all business functions—underpinned by the world’s largest delivery network—Accenture works at the intersection of business and technology to help clients improve their performance and create sustainable value for their stakeholders.

With approximately 373,000 people serving clients in more than 120 countries, Accenture drives innovation to improve the way the world works and lives.

Find Us
Telephone
668556548
Location
00-121 Warszawa
Sienna 39
Warszawa
Warszawa
00-121
Poland
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