Business Group: Market Data Services

Location:
LondonReporting To: Dee Caulfield (Market Data Business Services Team Lead)

Job Title:
Market Data Business Services Analyst

Team Overview:

The Market Data Services team is a specialist data content and commercial management function which provides industry-leading guidance and support for the acquisition, provisioning and governance of financial data to all areas of the firm globally. Our mandate is to ensure we operate best practice standards in the maintenance and supply of Market Data. With a diverse user-base comes immensely varied requirements for data and we support these needs by utilising the subject matter expertise and financial knowledge that our team is expected to demonstrate.Overview of role within Market Data:

This role which reports into the team lead in London requires a good knowledge of Market Data operations with specific relevance to activities within an investment management company. Business Services oversee all invoice and inventory management activities in coordination with Commercial Management and Business Analysis. There is a requirement for interaction with several internal groups to educate and manage operating behaviours. Our function's ability to deliver long term value depends on being successful at providing industry best practice and cross-functional collaboration with other Market Data teams.

Key workflows for this function within Market Data include:

• Facilitation of BAU requests for services
• Entitlements and user permissioning
• Product utilisations
• Invoice & PO management
• Inventory management
• Vendor reporting and declarations
• Monthly processes - month-end checks, inventory preparation, due diligence
• Finance reports
• Query resolution (invoices, permissions)

Key Responsibilities

• Assist in the management of market data and research services globally
• Assist in the BAU process of ordering data, including the process for indices
• Manage TechLink (ServiceNow) requests for additional services
• Vendor liaison to ensure service permissioning and de-permissioning is administered appropriately
• Manage administrative tasks including daily/monthly processes
• Invoice & PO management (reconciliation, raising queries with vendors, PO requests, approvals and payments)
• Contract management through the accurate processing of new contracts into inventory
• Inventory updates & housekeeping
• Headcount moves & cost centre updates
• Service/vendor uploads and reconciliations
• Accurate record keeping as required by processes
• Vendor declaration submissions
• Building of reporting templates from inventory
• Produce monthly Market Data recharge file for Finance
• Engagement with Finance and user-base around costs, recharge and service availability
• Monthly metrics reporting

Essential Skills

• A proven track record in Market Data administration
• Good knowledge of Investment Management - what we do as a firm/how we make money
• Experience of working with vendors including, Bloomberg, LSEG, Factset, MSCI
• Experience of market data inventory systems, specifically FITS (from The Roberts Group)
• Excellent communication and relationship skills
• Ability to drive query resolution with our providers on billing and permission issues
• Ability to manage own workload and prioritise tasks
• Ability to use initiative to resolve issues / queries
• Attention to detail and a flexible attitude
• Able to work to tight deadlines, particularly in relation to diarised
• processes
• Strong MS-Office to include Excel