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Customer Billing Specialist

Employer
NZ Post
Location
Wellington Wellington Greater Wellington, New Zealand
Salary
Competitive Salary
Closing date
Aug 5, 2022

View more

Job Role
Credit Control
Sector
Finance
Contract Type
Permanent
Hours
Full Time
Customer Billing Specialist
Mō te Tukurau Aotearoa - About NZ Post
Around since 1840, New Zealand Post has a long history - and a great future. There are many of us - involved in postal, banking, communication, data management, logistics and distribution services - helping New Zealand run. Our eyes are firmly on the future and making sure we bring the best of it to our customers and communities.
The behaviours and attributes that are important to us:
● Bring the real you
● Stronger together
● Deliver the best
Finance Shared Services works across NZ Post providing support and advice to assist with business success.
Kōrero mō te tūranga - About the role
The Finance Shared Services team incorporates Customer Billing, Credit Control and Accounts Payable & Purchasing. This multi-functional group has the responsibility for providing efficient and cost-effective Billing, Invoicing and Payment support services, to meet the needs of internal and external customers for NZ Post.
Our Customer Billing team is looking for someone to join them in delivering high-quality customer service to NZ Post and its customers. This is achieved by ensuring that all billing information our customers receive is accurate and arrives in a timely manner to enable prompt payment, all payment received are correctly allocated, all customer enquiries are resolved in a timely manner, and the proactive management of all debt collection on customer accounts.
In this busy and varied role, you'll need to complete all these tasks efficiently and effectively. There'll be lots of opportunities to participate in projects, and as part of the wider Group Finance team you'll be expected to work collaboratively and, at times, with the flexibility to pick up the work of other roles within the team to achieve team objectives. A vital part of this tole is to work closely with the Credit Control team to meet our key objectives and targets.
What's in it for me?
We offer a competitive salary package which includes Kiwisaver contribution and a whole host of other benefits such as Kiwibank banking package, shopping discounts, volunteer leave, learning and development opportunities and more! Also important of course is a great work whanau - you'll be joining a close knit team and have the opportunity to progress your career if desired.
Interested? Come join the Whanau!
Apply today, or to find out the full requirements of the role please download the JD available via the NZ Post website. If you require additional information, contact Rachel Wilson (Talent Acquisition Specialist) on Rachel.Wilson@nzpost.co.nz
Applications close Wednesday 3 August 2022. Please note applications will be reviewed on a rolling basis and applications may be progressed before closing date.
All external applicants will be required to provide proof of their eligibility to work in New Zealand. Appointees will be subject to a security check and may be required to undertake a credit check and/or drug test.

There's something really special about being part of the team here at NZ Post - Tukurau Aotearoa, who we are and what we stand for is grounded in our values.
We are proud to be Rainbow Tick certified and recognise the diversity and uniqueness of our workforce and reaffirm our commitment to create a safe and inclusive environment for everyone.

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