• Establish and maintain seamless co-ordination & co-operation with all departments of to ensure maximum cooperation, productivity, morale and guest service.
• Respond to queries, by resolving issues in a timely and efficient manner to ensure customer satisfaction.
• Ensure that all personnel are kept well informed of department's objectives and policies
• Monitor and report bad debt losses and provide insight into current bad debt risk and possible reduction of it.
• To ensure that proper reporting, control and management tools and procedures for the credit and cash collection department are in place and enforce the adoption of the credit policy within the organization.
• Supervise cash collection department
• To supervise and coach/motivate cash collectors to enhance efficiency and maximize results ensuring credit and cash goals are achieved.
• Recommend and implement credit & risk management strategies ensuring optimal use of available solutions/instruments reducing collection risk.
• Visit customers to either discuss financial position in relation to credit needs & sales forecasts or discuss and determine suitable (re)-payment plans.
• Act as a liaison between the Credit/Guest Accounting departments and other operational departments.
• Consistently and effectively model the mission statement and core values of the organization at all times.
• Ensure that all requested or assigned reports are completed on time and as per the standards.
• Use effective and professional communication to ensure that the department functions properly and associates interface with one-another for effective execution in planning and operations.

* Establish and maintain seamless co-ordination & co-operation with all departments of to ensure maximum cooperation, productivity, morale and guest service.

* Respond to queries, by resolving issues in a timely and efficient manner to ensure cu

Skills: resolving issues , Financial, Accounting, Planning, Customer Satisfaction, Professional Communication, Cash Collection, Cooperation, Reporting, Credit

Experience: 0.00-50.00 Years