TELEMARKETING EXECUTIVE
Candidates with zero experience are welcome to apply! [ Part of Hiredly's #ZeroHero Campaign - hiredly.com/zerohero ]
- To meet KPIs on daily and monthly basis based on total calls and average handling time
- Cold calling using a given database to promote products and service
- Influence customers to buy services and products by following a prepared sales talk to give service and product information and price quotations.
- To ensure customers' request, inquiries and complaints are attended and responded in a timely manner, and to provide first call resolution
- To handle customer calls, complaints and inquiries efficiently, courteously and professionally.
- To work in a team environment and support each other in multitasking
- Surveys to obtain information about potential customers.
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