The Company

This organisation is a 100% Kiwi owned organisation within the construction industry that operates throughout NZ. Operating for over 45 years, they deliver a diverse range of projects such as commercial, structural, civil, residential and interior fit-outs. They are currently recruiting for a new Helpdesk Analyst to be a part of their digital transformation journey.

The Role

Working within a team of 3 and reporting to the IT Manager, your key responsibilities include:

· Providing 1st and 2nd level support for internal users alongside helping the wider team set and work through their priorities

· Ownership of the Incident or Request end to end, ensuring competent and professional service support and delivery.

· Provision of laptops, mobiles and tablets

· Documentation - Ensuring technical documentation and site documentation for all sites is up to date at all times.

· Participate in various implementation and enhancement projects as required

Your Skills & Experience

• Experience in IT Support position
• Knowledge of Desktops, Laptops and Servers
• Knowledge of Operating Systems
• Knowledge of common applications, e.g. Microsoft Office, O365
• Knowledge of printers and networking printing.

Apply Today

Please send your resume in Microsoft Word format by clicking on the apply button or for further information, contact Camilla Aldrich in our Auckland office on 09-915-6700.

Job Reference No: 06900-0012297666