This growing national organisation is seeking an Accounts Receivable Officer who will be responsible for managing the debt recovery performance of a dedicated portfolio of clients while providing financial, administrative and reporting services to ensure efficient operation of the accounts receivable function.

Key Responsibilties:

• Effectively manage a portfolio of clients to ensure debts are minimised and payment
  terms are adhered to
• Recovery management of delinquent accounts
• Process credit card payments
• Build and maintain strong internal & external relationships
• Provide consistently high levels of customer service to Bingo clients and stakeholders
• Reconcile remittance advices and allocate funds paid (Daily)
• Prepare portfolio data and maintain up to date records of managed clients (Daily)
• Ensure escalation procedure is followed to mange risk and recover delinquent debt
• Investigate and resolve account/invoice related disputes in a timely manner
• Maintain or exceed KPIs against productivity, performance across debt portfolio
• Update client information in finance system to maintain accurate records
• Compile and submit weekly / monthly / adhoc reports based on debtor portfolio being managed
• Create or assist in the compilation of financial / debtor / risk reports as requested
• Provide coverage or assistance across divisions debt portfolios as necessary
• Provide clients with documents as requested to facilitate payment of account (eg:
• Account Statements, Invoice Copies, Delivery Dockets etc)
• Collaborate with internal departments to support efficient turnaround of payment delays
• Process approved credits against invoices or account
• Submit payment schedules pursuant to the Security of Payment Act (SoPA)
• Review accuracy of client information to minimise capital risk exposure (eg; ABN,
• Credit Reports, ASIC Records etc)
• Ensure that all debt recovery activity is compliant with relevant legislation
• Any other duty as reasonably directed
• SEQ (Safety, Environment and Quality) responsibilities as specified in MAN002 SEQ
• Management Plan Carry out all duties in line with Bingo's policies, procedures and processes as amended

Minimum Qualifications and Experience:

• Relevant accounting qualifications and/or equivalent experience
• Previous roles in a similar position with proven ability to deliver results
• Working knowledge of capital risk management and debt recovery legislation
• Strong excel, report writing and technical skills (a must)
• Professional written and verbal communication skills (a must)
• Working knowledge of office software packages (MS Office)
• Excellent customer service and dispute management skills
• Minimum 3 years receivables and collections experience
• Large corporate or listed company background
• Fast paced and high volume environment
• Construction or Property industry background (ideal)
• Experience / exposure to commercial contracts administration
• Sound knowledge of debt recovery legislation and processes
• MYOB and/or Microsoft experience

Preferred Qualifications and Experience:

• MYOB EXO and/or Microsoft 365 Financial Software experience
• Binwatch, Tipwatch or Commercial Watch software experience (ideal but not necessary)