Credit Controller - Remote Working - £25K

Credit Controller - Nottingham - Perm - 25K

Your new company

You will be working as a Credit Controller full time based in Nottingham City Centre. This is a remote role and you will be required to go in as and when. Workings hours are Mon-Thurs 9am-5:30pm, Fri 9am-4pm

Your new role
● Be the first point of contact for billing and credit control related activity for a designated portfolio of accounts, dealing with online retailers, media agencies and affiliate networks
● Chase and collect global debt in line with departmental metrics and company policy
● Work to strict month end deadlines in a methodical and organised manner
● Proactively chase payment through e-mails and phone calls
● Resolve queries in a timely and effective manner
● Internal and External customer service
● Negotiating payment plans
● Send dunning cycle letters
● Produce and distribute monthly statement of accounts
● Post and allocate bank receipts; accurately and promptly
● Assist with Bank reconciliations
● Take credit card payments over the phone
● Escalate non-paying partners through agreed internal process
● Monitor and report on Aged Debt and non-paying customers via the "Watchlist" process
● Be responsible for the upkeep and general maintenance of customer master data within relevant systems
● Assist with the monthly billing cycle and gain full knowledge and understanding of the billing and collection processes
● Process invoices and credit notes in line with contractual agreements
● Upload invoices to supplier portals in line with contractual agreements
● Open new customer accounts and validate statutory information
● Complete supplier onboarding forms
● Maintain effective working relationships with internal and external stakeholders
● Any other tasks as delegated
● You will evaluate and measure your own performance and seek feedback for continuous improvement. You also commit to regular check-ins with your line manager and to be proactive in completing your quarterly, Mid-Year and End of Year reviews to ensure your manager has enough time to complete before the deadline.

What you'll need to succeed
Have at least 2 years experience
IT skills
Systems Knowledge

What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career.

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