Job summary
Are you an experienced Program Management leader interested in an opportunity to help drive Amazon's flywheel and develop your A to Z business understanding? Do you enjoy driving a global roadmap, delivering critical launches in support of customers, and influencing stakeholders? The Accounts Receivable (AR) Launch team is seeking a creative and passionate program management leader to help achieve our vision to provide a world-class Invoice-to-Cash (I2C) experience to our global business partners in support of Amazon's journey to become earth's most customer-centric company. We love to offer our customers unique world-class experiences, and we invite you to help Amazon make history!
This role is available to be based in Prague, London, Munich or Bratislava.
This senior leader will be responsible for hiring, leading, and developing a team to deliver highly-complex, critical projects for the accounts receivable work stream at a global scale. This role will support quickly growing businesses and own prioritization of a roadmap, understand complex business needs, ensure accurate requirements are captured and implemented, make required trade-offs, see around corners, influence partner teams and stakeholders, and drive efficiency. The right individual will be an owner in accounts receivable, and will dive in to learn their space to quickly make challenging decisions and mitigate risk. They will partner across technical, operational, business, and finance teams to prioritize and deliver the most critical technical needs for our customers.
The ability to thrive in a fast-paced and ambiguous work environment is critical to success in this role. The ideal candidate will be a self-starter, collaborator, and owner with deep knowledge of program management, demonstrate strong relationship and strategic influencing skills, be experienced in large scale change management across functions and geographies, and exhibit a passionate pursuit for improvement. This individual must have a proven record of delivering results through excellent program management skills, problem solving skills, influencing, ability to prioritize, and a passion for customer experience.
Key job responsibilities

• Hiring, developing, and leading a diverse team of bar-raising Program Managers to create a pipeline of future Amazon program leaders while building an inspiring, high-performance environment that attracts internal and external talent.

• Proactively identifying and mitigating program risks and obstacles by collaborating closely with business partners and key tech and non-tech stakeholders. This includes effectively communicating with, and influencing senior and VP-level stakeholders across multiple parts of the organization.

• Driving effective teamwork, communication, collaboration, and commitment across multiple disparate groups with competing priorities

• Ensuring consistent and efficient execution of programs and projects, which adhere to governance and project methodology frameworks, delivering high-quality, scalable solutions within fast timelines.

• Overseeing comprehensive testing of systems changes and development of standard operating procedures, process documentation and performance metrics

• Managing process transitions/implementations across multiple functions and geographies

• Motivating and influencing business, operational and technical teams to ensure that best practices are followed and implemented

• Addressing barriers through problem-solving, communication, and active coordination with stakeholders

• Continually strengthening effectiveness with a focus on identifying and delivering innovative, 'think-big' opportunities which step-change accounts receivable capabilities.

• Developing a deep understanding of Amazon's Finance Operations systems and processes
Basic qualifications

• Experience defining program requirements and using data and metrics to determine improvements

• Extensive experience delivering cross functional projects

• Demonstrable in-depth experience in program or project management

• Extensive experience managing teams

• Extensive experience working cross functionally with tech and non-tech teams

• Bachelor's degree

• Fluent English language skills, written and verbal
Preferred qualification

• International experience at a multinational organization a plus

• Experience with complex problem solving using Lean / Six Sigma techniques a plus

• B2B industry experience a plus

• Ability to travel 1-2 times per year

• Order to Cash experience

• PMP certification
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