Collections AR Team Leader with Italian

Accenture is a global professional services company with leading capabilities in digital, cloud and security. Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Interactive, Technology and Operations services—all powered by the world’s largest network of Advanced Technology and Intelligent Operations centers. Our 537,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities. Our Polish community consists of over 7,600 people. The headquarters are located in Warsaw, Cracow, Lodz, Wroclaw and Katowice. Visit us at www.accenture.com.

What you will do:

-Operational Reporting
-Driving actions prioritization with team
-Guiding and supporting Team and acting as an Escalation Point for the Team
-Identifying and solving common cross-process (PTP, OTC, T&E) issues.
-Managing day to day tasks allocation and Team performance KPIs, SLAs
-Being the Key Point of Contact and Decision Maker for Collection process
-Team management setting strategic long term goals, team development

What we expect from you: 

-Fluent English
-Min. B2 Italian level
-1 to 2 years of team leading experience
-Finance Accounting background nice to have
-Strong willingness to learn RTR & ability to learn fast
-2 or 3 years of experience in Accounts Receivable or Credit Collection
-Advanced Excel skills
-General experience with ERP systems used in a multinational environment
-Ability to work analytically in a problem solving environment

What we offer:

-Using foreign language and new technology solutions daily, cooperating with various global Clients. 
-Constant support and clear development path from your first day at office – dedicated Buddy, who will help you in adjusting to the new workplace. 
-Focus on your strengths and continuous feedback enable fast professional growth, as well as new skills building by various online and classroom trainings. 
-Inclusion and diversity in practice: truly multicultural environment; we support LGBT, people with disabilities and parents. In our culture of equality, people are truly valued for their differences and free to be who they are. 
-A flexible approach that allows an appropriate work-life balance where sports activities, outings, volunteering initiatives are part of our regular day-to day life.
-Commitment to reducing our environmental impact in terms of carbon, water and waste across Accenture facilities and in the communities in which we work and live by joining different initiatives. 
-Full work comfort – private medical care, life insurance, access to MyBenefit platform, bonuses for referring new employees.