We are currently recruiting a confident, professional E-Commerce Assistant to work for an industry leading, family-run manufacturer based in Brierley Hill. This is a newly created position with many opportunities within this successful company

The purpose of the role is to assist the E-Commerce Manager with the management of our retail platforms and provide support full support

Main responsibilities will include:

• Daily management of online orders from multiple platforms
• Maintaining Order and Returns trackers
• Responding to customers emails and phone calls
• Creating and issuing proforma orders to customers
• Monitor and manage trade accounts
• Generating monthly sales reports
• Completing sales and product analysis
• Conduct research for new customers
• Ad hoc activities for the e-commerce manager

Prefered qualifications and Skills:

• Confident in Microsoft Word and Microsoft Excel
• Excellent verbal and written communication skills
• Well organised and thorough attention to detail
• Ability to be flexible and take initiative
• Ability to prioritise workflow volumes

Hours of work:

Monday to Friday 8.25am to 4.55pm

Full training will be provided and travel down to London may be involved (Expenses covered)