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Accounts Receivable Officer

Icon Holdings Services
Brisbane CBD, QLD, Australia
Competitive Salary
Closing date
May 17, 2022

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Job Role
Accounts Receivable
Contract Type
Full Time
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Accounts Receivable | Expand Your Career in a Growing Organisation | Friendly Manager | Great Location | WFH Days | Permanent FT | South Brisbane
Accounts Receivable Officer - Icon Group
Key Points
  • Provide AR, billing and reporting operations for the research branch of Icon Group (Australia's largest private cancer clinical trials program!)
  • Manage accounts from official sponsors of clinical trials (e.g., pharmaceutical companies)
  • Flexible/Hybrid work model option available after onboarding (Choose your work from home days)
  • Full Time Permanent position located at Icon Group Head Office, 22 Cordelia Street, South Brisbane, Qld

About Icon:
Icon Group is Australia's largest dedicated cancer care provider and has expanded globally into Singapore, Mainland China, Hong Kong and New Zealand. The Group is built on a strong but simple vision - to deliver the best care possible, to as many people as possible, as close to home as possible.

We bring together all aspects of quality cancer care, including medical oncology, radiation oncology, haematology, pharmacy, chemotherapy compounding and research to deliver a true end-to-end seamless service for cancer patients internationally. This care is delivered by a strong, experienced and passionate multidisciplinary team with a common focus to deliver the best care possible. We are professionals at what we do but still embrace a fun and collaborative culture, always celebrating our achievements and milestones.

Learn More about Icon's Research Operations:

About the Role:

We currently have an exciting, newly created opportunity for an experienced accounts receivable officer to join Icon Group and support our Research operations. Reporting to the Research Finance Manager, this role primarily provides the delivery of all functions relating to billing for clinical trials revenue and collections of payments, achieved by improving systems and procedures and ensuring internal and external customer satisfaction and timely and accurate information.

The role operates on a permanent full time basis, Monday-Friday, with the opportunity for remote working (with at least 1 office contact day per week) after a settle-in period. Potential option to move to part time in future if desired.

Key Responsibilities:
  • Day to day operations in relation to Billing and Accounts Receivable activities including:
    • Invoicing of clinical trials activity in line with trial contracts
    • Customer account maintenance including regular review of terms
    • Processing of customer payments and provision of monthly statements
    • Customer service - liaison with sponsors in respect of queries & credit notes
    • Debt collection
    • End of month reporting
    • Filing and archiving
    • Ensure debtors are tightly managed and are within set Key Performance Indicators (KPI's)
  • Recommend improvements of processes and responsibilities with a focus on optimal efficiency and accuracy
  • Safeguard the privacy of key stakeholders and the confidentiality of their records
  • Comply with all Icon Research divisional policies and procedures
  • Effectively communicate with key stakeholders to ensure improvements in service delivery and customer needs are identified and implemented

Skills & Experience
  • Accounts Receivable experience ideal but not required
  • Advanced computer literacy (particularly word, excel and email) combined with sound keyboarding skills
  • Proven ability to prioritise workload and forward plan to ensure work and information is complete and commitments are fulfilled
  • High level interpersonal skills to develop relationships with team members and customers and deal with issues of a sensitive nature

How to Apply:

If you meet the above criteria, please apply by clicking on the Apply link below. We love reading cover letters, so feel free to attach one along with your Resume/CV.

COVID Health Requirement
In submitting your application, you understand and acknowledge that a state government public health order, direction and/or regulation may be applicable to the workplace and/or role that you are applying for ("COVID Health Requirement"). You acknowledge and agree to comply with any applicable COVID Health Requirement including, but not limited to, providing us with information regarding your COVID vaccination status upon our reasonable request.

Icon Group celebrates diversity and is committed to creating an inclusive workplace for all employees. We encourage applications from all diverse backgrounds.
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