He Waka Eke Noa | Creating Great Together

We're reimaging banking for our customers, helping them be good with money so they can do great things with it. Working in an energising environment that is built around our customers, we build great connections that allow us to work together to enable a high achieving New Zealand.

Te Kaiurungi | About the Role:

We're on the lookout for an enthusiastic and motivated Customer Service Consultant to support our Gisborneteam on a casual basis. Joining us in acasual position is all about flexibility - giving you more time to get the kids to school, go to the gym, or just do the things you enjoy. Our Casual's fill in when required during times where we are possibly short staff or it's a busy time for the team, but ideally you will able to work adhoc hours from Monday - Friday.

You will be the first point of contact for our customers, the face of BNZ on the branch floor. Your ability to engage and listen to customers will be critical to your success in this role. You'll help with general product and service enquiries and perform over the counter banking transactions. This role is a Banker Level 1. Please refer to the position description for an outline of key responsibilities at this level.

Here's what we can offer you:

• An opportunity to learn individual one on one training and coaching to be successful in your job
• No two days the same and there is plenty of variety working for us
• A friendly and supportive team environment, part of the fantastic wider BNZ Culture

Here's what you can do for us:

• Be part of our high achieving team
• Deliver outstanding customer service - go the extra mile!
• Bring your confident and outgoing personality to our fast-paced environment
• Discuss our up to date, innovative banking solutions with our customers

Nau mai ki te Pēke o Aotearoa | Working at BNZ

At BNZ, we're passionate about building and sustaining a high-performance culture that motivates our people to deliver exceptional results. We know that every BNZer is unique, with a wide range of goals, ambitions, and lifestyles, so we offer a wide range of benefits and working styles to suit you.

• Wellbeing: Your wellbeing is important to us. When we're at our best, physically and mentally, in and out of work, we can truly create great things together. We're here to support you to be your best with a number of wellbeing initiatives.

Your employment will start with us during a period of community transmission of Covid-19 throughout New Zealand. As a business operating in that environment, we have responsibilities under the Health and Safety Act 2015 to reduce the risk that our workers might catch or transmit Covid-19 while at work.

Being fully vaccinated against Covid-19 is therefore a condition of entry into any of our premises. Given the nature of this role, your employment would be conditional on you being fully vaccinated against Covid-19 and providing us with evidence of this.

Haere mai ki Te Peke o Aotearoa | Come to the Bank of New Zealand

If you're ready to join a supportive team of BNZers who are passionate about the work they do and the results they achieve, then apply now and let's create great together.

Applications for this vacancy close 16 January 2022.

As the summer holiday period is underway, please note applications will be reviewed after the 17 January 2022 when we're back in the office.