This job has expired

Account Manager

Employer
Pertemps Heathrow
Location
United Kingdom
Salary
Competitive Salary
Closing date
Jan 18, 2022

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Job Role
Manager
Sector
Finance
Contract Type
Permanent
Hours
Full Time
Level of qualification
Qualified, CIMA
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My client is looking to recruit another Account Manager to join their team.

  • Actively pursuing all sales leads and making timely follow-up calls to maximise effect of effort put in to providing estimates.
  • Deliver excellent customer service by responding swiftly to queries and concerns from customers.
  • Develop and maintain good working relationships with customers and colleagues.
    • Providing an efficient, friendly and professional office-based point of contact to existing accounts leaving an impression of confidence that their account is cared for and managed competently.
    • Updating customers on delays and order status.
    • Diarising site call off dates and being proactive in calling customers pre-delivery to ensure goods are still needed.
    • Introduce new products and promote them to customers.
    • Ensure all commitments to customers are realistic, achievable and completed.
    • Wherever possible identify improvements to processes to enhance customer service, reduce costs and improve margins etc.
    • Arranging collection and replacement of damaged or faulty goods.
    • Working in an organised manner to optimise efficiency. e.g. using a diary and Outlook to assist.
    • A willingness to provide administrative support within the Account Management Team.
    • Maintaining up-to-date, comprehensive knowledge of all products and services, whilst building awareness of competitors' activities
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