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Head of Resources

Chance UK
London, United Kingdom
Competitive Salary
Closing date
Jan 15, 2022

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Job Role
Contract Type
Full Time
Level of qualification
Qualified, CIMA
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About you

The successful candidate will need to be able to switch easily between problem solving and strategic thinking, a confident decision maker and able to manage multiple projects and tasks concurrently.

You will need a 'can do' attitude and to be a 'completer-finisher'. Responsible for ensuring the financial wellbeing of Chance UK, you will oversee organisational budgets, management accounts and long-term financial planning, as well as supporting staff through managing our people and equality, diversity and inclusion strategies. You will need to be comfortable with operating under and supporting staff to work within regulatory guidance for data protection and health and safety.

You will need to lead by example, modelling the organisation's values and approaches with internal and external stakeholders. The role will need to provide direction and manage the resources and administrative teams and support the teams through organisational development and change.

We are committed to developing the organisations people's policies and processes and creating an open, responsive, inclusive working culture for everyone who works at Chance UK.

Duties and responsibilities

The role has a wide range of duties and responsibilities across a number of resourcing areas including:

Finance, Human Resources, Equality, Diversity and Inclusion, Data Protection and GDPR, IT, Premises and Health & Safety and Performance and Reporting.  


Ensure, in close co-operation with the Chief Executive and the Board, that an appropriate financial policy framework is in place to guide the charity's financial decision making. In particular reviewing and maintaining appropriate policies for reserves, core cost recovery, and other areas of financial impact.
Oversee and manage an external finance and accountancy consultancy to deliver effectively Chance UK's financial management, accountancy and reporting needs including:

Maintaining effective financial controls to a high standard
Running payroll systems effectively
Reporting regular financial information so that the SMT and managers can effectively monitor and manage budgets
Producing the annual financial statements and completion of annual audit, in line with statutory and other legal requirements (e.g. SORP)
Producing regular cash flow projections and management accounts for the CEO, SMT and the Board.
Preparing Finance Committee papers on a quarterly basis

Lead the annual finance planning processes in line with organisational planning cycles to ensure the development of a robust annual budget.
Act as the main point of contact with HMRC, Companies House and the Charity Commission.

Human Resources

Deliver the organisations people strategy
Work with the CEO and SMT to continue to foster a positive organisational culture which delivers high quality work and where staff feel well supported and engaged
Be accountable to SMT for the development and implementation of all HR policies and processes, ensuring that HR issues are adequately timetabled, discussed and represented at SMT meetings.
Oversee the preparation of contracts and advise on performance related issues, using appropriate external assistance as necessary.
Identify and evolve processes for staff appraisal and evaluation, and help to signpost and identify training and development opportunities to support staff development.
Oversee the process of continual refining and improvement of recruitment, thorough induction and ongoing pastoral care practices for staff

Equality, Diversity and Inclusion (EDI)

Lead the delivery of Chance UK's Equality, Diversity and Inclusion Action Plan across Chance UK.
Provide support, advice and guidance to the staff team, SMT and the Board with regards to EDI development areas.
Report to the SMT and the Board about organisational progress against the EDI action plan.

Data Protection and GDPR

Oversee Chance UK's data protection strategy and implementation. Making sure that the organisation is complying with all of its GDPR's requirements.
Ensure that all staff inside the organisation are trained and supported to handle and store data effectively and in line with all regulatory requirements.
Keep across developments from the Information Commissioners Office and act as the main point of contact for the organisation with the commission and any other GDPR related queries

Premises and Health & Safety

Ensure that the office environment is conducive to effective working for all staff, including developing with the SMT appropriate models of Hybrid working for Chance UK.
Ensure all aspects of Health and Safety compliance are being managed and upheld in all of our operations.


Understand the team technology needs and identify relevant and innovative equipment that can support those needs, for both personal and office use and effective Hybrid working.
Take lead responsibility for the provision of IT and telecommunication services in liaison with

external service providers

Manage and regularly review the contract with IT and Telecommunications service providers and manage any tendering processes for new providers
Ensure that the current systems develop and support the delivery of a new strategy with diverse services.

Senior Management Team

Work collaboratively and effectively with the Chief Executive Officer and other members of the Senior Management Team to ensure that Chance UK delivers across all of its strategic objectives.
Effectively line manage members of the Resources and Administration team to ensure that the team provides high quality support across the organisation.
Maintaining a watching brief for administrative issues that may have legal or other implications for the organisation.

Performance and Reporting

Support the production of operational plans and key performance indicators, and ensure that measurement of our impact is fully reflected in our performance reporting.
Continuously improve the way that the SMT monitor and report performance (both monthly and quarterly) and work closely with SMT colleagues to ensure that reporting to the Board is done in an appropriate and effective way.

Interview Dates:

Meeting the SMT (Informal Session): Wednesday 9th February

First Interviews: Monday 14th February

Second Interviews: 21st February
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