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Team Leader

Willis Group Holdings
Pease Pottage, Crawley, United Kingdom
Competitive Salary
Closing date
Jan 15, 2022

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Job Role
Contract Type
Full Time
Level of qualification
Qualified, CIMA
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As a Team Leader at Willis Towers Watson, you will be making a valuable difference within our leading and fast-growing pension administration business. You and your team will provide a valued and well-regarded service to our impressive portfolio of clients that include a number of prestigious and market leading global companies. You will have the opportunity to benefit from your experience to date and develop your career further within this important and key role within WTW.

Managing a team of Administrators, you will be responsible for providing a professional, high quality service to our Clients and their members, managed through a rolling schedule of objectives and developing your team.

If you are ambitious, self-driven, a people person and have a can-do attitude you will fit well within our busy working environment. If you want to enhance your career within an exciting business, we would invite you to apply for this role today.

What can we offer you? A fun and engaging environment working with some of the best people in our industry. We will reward your efforts with a competitive salary and a very comprehensive benefits package including a generous discretionary bonus.

We can offer flexiblity for the right candidate to work from home with occasional visits to the office in Redhill, so long as you are visible and accessible to your team whilst working remotely.
The Role

  • Ensure client work is undertaken on time whilst adhering to our quality standards.
  • Take ownership and accountability and monitor work allocation to ensure service level is achieved.
  • Lead the more complex/project work as required.
  • Drive best practice and identify continuous improvements.
  • Coach, mentor and drive colleague training, development and team performance.
  • High level of professionalism internally and with clients to promote our brand.
  • Support and develop our client relationships as appropriate.
  • Active involvement in recruitment and selection of colleagues.
  • Work with your team and the business to create a positive working environment.
The Requirements

  • Demonstrable track record in dealing with DC and/or DB occupational schemes.
  • Prior experience of managing a team or experience of mentoring / training within a pensions administration environment.
  • Interpersonal skills to include excellent written and verbal communication.
  • Strong time management skills and the ability to organize and prioritise your tasks and those of your team.
  • Computer literate.
  • Take pride in your work with accuracy and adherence to a high level of quality being paramount.
  • Progression in PMI qualification desirable.
Equal Opportunity Employer

Job ID: 210000NXEmployment Type: Full-timeJob Area: OperationsFunction: Operations GeneralIndustry: Consulting Services
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