Salary : £22k - £24k

Location:
Wickford office /Home based when needed

Hours : 8.30am - 5.30pm (Monday to Thursday), 8.30am - 5.00pm (Friday)
Maternity cover from January 2022, for 52 weeks.

Benefits:

Holiday + bank holidays

Company state pension,

Employee Assistant Programme

Office lunch provided on Fridays

Very friendly and supportive office environment.

Reports to: Team Leader

Responsibilities:

• Responsibility of collection of service charge funds across various developments on specific portfolio
• Liaising with residents and housing associations via telephone, email and letters following correct credit control procedures
• Sending out reminders and final notices for non-payment
• Referral of non-payment to solicitors for collection
• Allocation of late and referral fees to lessee accounts
• Responding to lessee queries via email and telephone
• Bank reconciliations
• Negotiating payment plans
• Aged Debtor reports to clients
• Providing residents with breakdowns of service charges upon request
• Weekly allocation of service charge funds to lessee accounts
• Reporting debtor balances to Team Leader
• Other duties as may be reasonably required
• Reporting to Accounts Team Leader

The candidate we are looking for would be friendly and well organised with a desire to be part of a team.