Customer Support Associate
Job Description:
Sutherland is seeking a motivated and passionate person to join us as a Customer Support Associate. We are a group of driven and hard-working individuals. If you are looking to build a fulfilling career and are confident you have the skills and experience to help us succeed, we want to work with you!
In this role, you will get to:
Qualifications:
Our most successful candidates will have:
Job Description:
Sutherland is seeking a motivated and passionate person to join us as a Customer Support Associate. We are a group of driven and hard-working individuals. If you are looking to build a fulfilling career and are confident you have t
Experience: 0.00-50.00 Years
Sutherland is seeking a motivated and passionate person to join us as a Customer Support Associate. We are a group of driven and hard-working individuals. If you are looking to build a fulfilling career and are confident you have the skills and experience to help us succeed, we want to work with you!
In this role, you will get to:
- Be the Point of Contact: Answer inbound calls to provide exceptional customer service to consumers. Respond to inquiries about products and services, processing payments, or performing general account maintenance. Up-selling customers to new products or services may be encouraged.
- Define Sutherland's reputation: Oversee and manage performance and service quality to guarantee customer satisfaction
- Strengthen relationships: Establish and maintain communication with the customer and/or team
Qualifications:
Our most successful candidates will have:
- Excellent verbal and written communication skills proficient reading skills
- Demonstrated ability to perform at a high level, to support our high volume of inbound calls
- Multi-tasking skills showcased through the use of several applications preferably with experience working on CRM applications
- Basic PC keyboarding skills basic Microsoft Office (Outlook, Word, Excel) experience
- Prior customer service experience a plus
Job Description:
Sutherland is seeking a motivated and passionate person to join us as a Customer Support Associate. We are a group of driven and hard-working individuals. If you are looking to build a fulfilling career and are confident you have t
Experience: 0.00-50.00 Years
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