On the Dot, a subsidiary of Media24, currently requires the services of a Credit Controller within the Cash Debtors team.

We seek to appoint a dynamic and energetic individual to assume responsibility as a Credit Controller, reporting to the Debtors Team Leader. The position will be based in Ormonde


Main Purpose of the Role

To provide a clerical and administrative service in respect of customers' accounts in order to ensure sound and accurate financial procedures. Responsible for the collection of outstanding accounts that are in arrears on a section of the debtors report.

Key Responsibilities

• Maintain daily registers and controls;
• Notify superior of any suspicious or potentially fraudulent payments;
• Prepare and complete reconciliations of customer accounts;
• Verify and follow up on invoices, statements and payments and ensure the timeous collection of outstanding/arrear accounts in accordance with collection procedures;
• Report on bad debt and the recovery thereof , and escalate when required;
• Maintain an efficient filing system in respect of accounting data, records, contracts and invoices;
• Monitor the age analysis of debts and perform continuous risk analysis;
• Follow up on and clear unallocated cash;
• Ensure that all payments are received, allocated and processed;
• Oversee and manage the Collections process by driving the implementation of collections procedures, and by monitoring and reporting on the status of the collections;
• Share knowledge and mentor more junior employees;
• Attend to queries as escalated by other departments;
• Prepare files for handover to external debt collectors;
• Receive and handle complaints and follow-up on all complaints;
• May be required to perform complex collections on bad debt clients;
• May be required to perform additional ad hoc administrative duties, as required within the department; and
• May be required to stand in for team members as required.

Skills and competencies

• Attention to detail
• Good written communication skills
• Good verbal communication skills
• Good problem solving ability
• Pressure resilience
• Excellent numeracy skills
• Results orientation

Requirements

• Grade 12
• At least 2 -3 years' experience in debtors administration.
• Must have very good Microsoft Excel knowledge and skills
• Relevant Certificate/Diploma in Credit Management, Business Administration, Finance, Accounting or closely related will be an advantage.
• Proficiency in relevant software packages and applications
• General knowledge of Accounting.

Given the employment equity policy of Media24, preference will be given to suitable candidates from the designated groups.