Short Term Insurance Team Leader at The Conducive Group
Short Term Insurance Team Leader at The Conducive Group The Conducive Group
Remuneration: BASIC SALARY PLUS COMMISSION
Matric
RE and Class of Business Training and relevant qualifications (would be an advantage)
Proven telesales experience (minimum of 1 year)
Minimum of 1-year experience in Short Term Insurance
Team Leader or Management experience.
Responsibilities :
Daily management of individual contact center agents
Ensure daily, weekly and monthly performance targets are proactively managed
Ensure that customers are kept happy and satisfied by providing prompt response and efficient service at all times
Ensure a safe and harmonious working environment for all team members
Ongoing focus on recognition
Build relationships with other functions in the business
Demonstrate a high level of leadership and managerial ability
Analytical
Strong planning and organizational skills for effective implementation
The ability to persuade, influence, and lead in a cooperative manner
Solutions-oriented
Strong client service orientation
Responsive and proactive
Good written and verbal communication skills
The Conducive Group (Pty) Ltd (2015/114421/07) is a level one B-BBEE contributor and is a privately-owned company registered on the 16th of April 2015 in the Republic of South Africa. Its founder is Mr Jeremy Joseph a former Assistant Executive at the Innovation Group South Africa. Jeremy Joseph has gained a wealth of experience in the Insurance and Banking sector within the call centre industry. During this tenure Jeremy Joseph has held senior lea...
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- R5,001 - R10,000 pm
- Permanent Senior EE position
- Johannesburg, Gauteng
- Posted 04 Sep 2021 by The Conducive Group
Remuneration: BASIC SALARY PLUS COMMISSION
Matric
RE and Class of Business Training and relevant qualifications (would be an advantage)
Proven telesales experience (minimum of 1 year)
Minimum of 1-year experience in Short Term Insurance
Team Leader or Management experience.
Responsibilities :
Daily management of individual contact center agents
Ensure daily, weekly and monthly performance targets are proactively managed
Ensure that customers are kept happy and satisfied by providing prompt response and efficient service at all times
Ensure a safe and harmonious working environment for all team members
Ongoing focus on recognition
Build relationships with other functions in the business
Demonstrate a high level of leadership and managerial ability
Analytical
Strong planning and organizational skills for effective implementation
The ability to persuade, influence, and lead in a cooperative manner
Solutions-oriented
Strong client service orientation
Responsive and proactive
Good written and verbal communication skills
The Conducive Group (Pty) Ltd (2015/114421/07) is a level one B-BBEE contributor and is a privately-owned company registered on the 16th of April 2015 in the Republic of South Africa. Its founder is Mr Jeremy Joseph a former Assistant Executive at the Innovation Group South Africa. Jeremy Joseph has gained a wealth of experience in the Insurance and Banking sector within the call centre industry. During this tenure Jeremy Joseph has held senior lea...
Receive a daily digest of all new jobs matching this job. Your information is safe with us and you can cancel any time.
Email me jobs similar to: Short Term Insurance Team Leader at The Conducive Group
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