This job has expired

Order Management Senior Specialist with Italian

Employer
Accenture Sp z. o. o.
Location
Warsaw (PL)
Salary
Negotiable
Closing date
Dec 26, 2021
You need to sign in or create an account to save a job.

Job Details

What will you do:  

  • Timely and accurate processing of orders and reviewing issues related to automatically processed orders.
  • Performing analysis and support resolution of issues related to incomplete orders and delivery blocks with internal teams and/ or customers.
  • Timely resolution of order-related customer queries and complaints.
  • Performing validation and resolution of customer complaints including liaising with appropriate internal functions, customers, warehouse and/or carriers.
  • Processing and ensure that all return requests comply with Return policies including appropriate approval and documentation.

Work relations:

• External Customers.

• Supply Chain Management and other internal stakeholders

• Local Order to Cash Operations

• Shared Service Center Delivery Network O2C Operations.

What we expect from you: 

  • >3 years of experience in Customer Service or other related Order-to-Cash processes.
  • Preferably a university degree or equivalent, especially with main focus on Administration or Supply
  • Chain Management. Alternatively, an equivalent progressive working experience.
  • Highly Customer oriented. Good communication and interpersonal skills.
  • Ability to prioritize, analytical skills, can-do attitude and ability to multi-task.
  • SAP experience valuable. Advanced MS Office.
  • Ideally fluent English skills both in the spoken and written form, plus minimum C1 degree of competence in Italian

Company

Accenture is a leading global professional services company, providing a broad range of services and solutions in strategy, consulting, digital, technology and operations.

Combining unmatched experience and specialized skills across more than 40 industries and all business functions—underpinned by the world’s largest delivery network—Accenture works at the intersection of business and technology to help clients improve their performance and create sustainable value for their stakeholders.

With approximately 373,000 people serving clients in more than 120 countries, Accenture drives innovation to improve the way the world works and lives.

Find Us
Telephone
668556548
Location
00-121 Warszawa
Sienna 39
Warszawa
Warszawa
00-121
Poland
You need to sign in or create an account to save a job.

Get job alerts

Create a job alert and receive personalized job recommendations straight to your inbox.

Create alert