**Account Coordinator - French Speaking**
**Join the Timberland Family**
We're looking for an outstanding Account Coordinator fluent in English and French to join the VF and Timberland family in Nottingham.
Well, we are the global company behind some of the world's leading lifestyle brands. Household names such as Vans, Timberland, The North Face, Napapijri, Eastpak and Kipling, Icebreaker, Dickies and Altra.
As one of the largest apparel providers in the world, we are passionate about finding great people to join our extended family.
We believe that our Account Coordinators have a great opportunity to develop their full potential with us. That's because we offer the support of a global organisation and provide the freedom to try out innovative solutions, drive change and ensure progress never stops.
**Let's talk about the role!**
If you are fluent in English and French, then this is an exciting time to join our rapidly growing Timberland Brand Wholesale Team that provides an exceptional service to major online and high street retailers across Europe.
Putting customers at the heart of everything you do, as an Account Coordinator you will be the first point of contact for our wholesale Accounts and will be responsible for tracking the lifecycle of accounts from order entry to final delivery, along with being the first point of contact for the Team on Operational activities.
We expect that our Account Coordinators deliver unbeatable results whilst also fulfilling the following aspects of the role:
+ Understand and manage Wholesale accounts across several markets in the EMEA region
+ Communicating with Wholesale Accounts (retailers, distributors and sales teams) in their native language, over the phone and by email to provide excellent service
+ Building a rapport and strong relationships with both and across our warehouse, planning, sales and credit teams to deliver the best possible outcome
+ Ensure timely Orderbook conversion, in-line with customer expectations and brand objectives, whether via automated flow or manual releases, highlighting any risk or opportunity to conversion in the current month.
+ Interpret a variety of daily reports as needed by the business
+ Follow the end-to-end order to shipment process, liaising with our DC to ensure timely shipping**Skills for Success:**
With your ability to build strong working relationships with a diverse range of people you will also bring the following skills to the role:
+ You will be native or fluent speaker in French plus English with strong communication skills
+ You will be computer literate with strong Excel skills and the ability to produce reports
+ You will understand the Logistics environment
+ You will be analytical with a flair for problem-solving
+ You will have strong customer service skills in a similar environment.
+ You will have the ability to balance responsibilities in a dynamic and fast-paced environment**Our Guiding Principles**
+ Live with Integrity - Be authentic and do the right thing, always
+ Act Courageously -Think and act boldly
+ Be Curious - Explore the world, learn and evolve
+ Act with Empathy - Seek to understand and respect others
+ Persevere - Persist and work together as One VF**What's in it For You**
Most companies like to say they offer a competitive salary, an amazing benefit and pension scheme as well as staff discounts (btw we offer 50%!). We also do this, only quite different. Because it's not just our products which set us apart from others. It's our people and we believe they deserve to be nurtured and looked after.
That's why, on top of the usual benefits, we offer much more:
+ Career ownership, enabling you to build your knowledge and experience across different brands and even different countries
+ A supportive feedback-based culture where respect and integrity guide us in what we do
+ Tailored training. From a thorough induction to ongoing online and face-to-face training, we are committed to helping you grow, both professionally and personally.
+ An inclusive environment where people of diverse backgrounds, lifestyles and nationalities love working together
+ Health and wellbeing initiatives
+ Subsidised canteen as well as break out areas offering complimentary hot drinks**Free to Be, Inclusion & Diversity**
As a purpose-led, performance driven company, we strive to foster a culture of belonging based on respect, connection, openness and authenticity. We are committed to building and maintaining a workplace that celebrates the diversity of our associates, allowing them to bring their authentic selves to work every day.
Timberland is a global leader in the design and manufacturing of premium footwear, apparel and accessories for the outdoor lifestyle. Best known for its original yellow boot introduced in 1973, the brand today outfits consumers with versatile collections that reflect the brand's rich heritage and inspire them to choose adventure around every corner of the world.
At Timberland, we strive to be Earthkeepers in everything we do. We work hard to make our products responsibly, protect the outdoors and serve the communities around the globe where we live, work and explore. For decades, we have been guided by a higher Purpose: to inspire and equip the world to step outside, work together and make it better.
Timberland is a fully-owned subsidiary of VF, one of the world's largest apparel, footwear and accessories companies with socially and environmentally responsible operations, committed to delivering innovative products to consumers and creating long-term value for its employees, customers and shareholders.
VF Corporation outfits consumers around the world with its diverse portfolio of iconic lifestyle brands, including Vans®, The North Face®, Timberland®, and Dickies®. Founded in 1899, VF is one of the world's largest apparel, footwear and accessories companies with socially and environmentally responsible operations spanning numerous geographies, product categories and distribution channels. VF is committed to delivering innovative products to consumers and creating long-term value for its customers and shareholders.
**VF Diversity Vision Statement**
VF is committed to creating an inclusive environment that welcomes and values the differences among all of our associates, customers, suppliers and the communities in which we live and conduct business. The continued success and growth of VF is enhanced through initiatives that promote diversity throughout VF around the world. VF is an equal employment opportunity/ affirmative action employer of minorities, females, protected veterans and the disabled. VF is committed to providing equal opportunities in employment, and treating our VF associates and VF applicants without discrimination on the basis of their race, color, gender, age, national origin, religion, sexual orientation, gender identity or expression, marital status, citizenship, disability, protected veteran status, HIV/AIDS status, or any other legally protected factor.
VF is committed to meeting the diverse needs of people with disabilities in a timely manner that is consistent with the principles of independence, dignity, integration and equality of opportunity, and will do so by striving to identify, prevent and remove barriers to accessibility wherever possible as well as by meeting the accessibility requirements under the ADA, AODA, and other applicable state, local or provincial regulations.
VF is committed to digital accessibility, and to conforming to the Web Content Accessibility Guidelines (WCAG) 2.1, Level AA and complying with the ADA and AODA Standards for Accessible Design, and other applicable regulations.
If you need an accommodation or have any questions regarding this statement, please send your request to PeopleServices@vfc.com .