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Credit Controller

The Placement Group
Waltham Abbey, Essex, United Kingdom
Competitive Salary
Closing date
Nov 25, 2021

View more

Job Role
Credit Control
Contract Type
Full Time
Level of qualification
Not qualified, Part qualified, CIMA
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The Placement Group is a leading healthcare recruitment organisation based in Waltham Cross, Hertfordshire. We are currently seeking to employ a Credit Controller, on a temp to perm basis, to join our well-established finance team.

You will have responsibility for aspects of credit control, such as collections, cash posting and working closely with the existing Credit Control team and company management to ensure prompt collection of cash and minimise exposure to bad debts.

The Key duties of the role will include:

• Working with existing credit controllers, cash collection and management to ensure that monies outstanding are paid on time

• Cash collection- having responsibility for cash collection and issuing final demands, obtaining PODs from suppliers, confirming payment dates with customers and resolving invoice queries

• Building relationships with key staff in customers' purchase ledger departments to improve processes and communications

• Cash postings - undertaking the posting and allocation of cash receipts - taking payments by card, downloading bank statements and updating customer accounts notes.



• Ensure that all telephone conversations or email communications are recorded.

• Check that the daily invoices that leave the office are correct with all paperwork attached as required.

• Review credit limits i.e. payments received and spending patterns.

• Keep actions up to date and diarise for responses such as following up on emails, phone calls, promise to pay and debt letters sent.

• To attempt to ensure that debtors days remain less than 60 days

• When a request for a credit note/refund is received, ensure that a response to customer with outcome/up to date position is given within 5 working days

• Make Line Manager aware immediately of any potential problem accounts

• Co-ordinate between sales/operations with queries

• Make sales aware before putting customer account in query, when appropriate.

Person Specification:

• In order to be successful for this role it is essential that you have the following:

• Excellent communication skills to persuade customers to pay on time and liaise with internal teams

• Experience in credit control would be an advantage

• Strong attention to detail and accuracy as well as competent organisational ability

• The ability to build positive relationships with customers (both internal and external) and suppliers

• The ability to work really well in a team.

Preferred Skills:

• Excellent people skills - liaison with Field based staff and keeping them on-board will help achieve success.

• Ability to work with computerised database packages.

• Happy to work under own initiative, requiring light supervision.

• Comfortable in an office based / small team environment.

This role is initially a temporary role however there is scope to transition into a permanent position.

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