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FP&A Global Process Lead

Serco Plc
North Warnborough, Hook, United Kingdom
Competitive Salary
Closing date
Nov 25, 2021

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Job Role
Financial Planning & Analysis
Contract Type
Full Time
Level of qualification
Qualified, CIMA
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Job title:
FP&A Global Process Lead


Hook office minimum 2 days a week

Package: Competitive salary + car allowance, Bonus scheme, 25 days annual leave (not including bank holidays) + private medical insurance

As a global FTSE 250 company with over 500 contracts across 20 countries we rely on the support of our Serco Business Services Team to keep the business running smoothly and efficiently.

This is an exciting opportunity for an experienced senior management accounting professional, who has knowledge and practical experience of the full end to end FP&A process, to join a fantastic team at a very exciting time for both the function and the business. You will utilise your knowledge to drive the function forward, you are fully empowered to fix issues, drive improvements and fully embed yourself in the end-to-end.

You will take accountability for the effective operation of our global processes, ensuring the defined outcomes of the GPO are delivered effectively both by our onshore finance teams but most importantly by our outsourced provider who are responsible for a lot of the process.

The primary objectives of this role are to address day to day process issues to ensure the business functions as it should, as well as improving these processes for the benefit of the operational and business teams. Prior experience of managing and delivering process improvement projects in a large complex global organisations is therefore a must.

So, as a key member of the Service Delivery team, we will be leaning on your expertise. We'll be looking to you to actively gather and recommend external best practices, propose and implement improvements, all whilst maintaining strong controls and ensuring appropriate stakeholders are part of the planning and implementation process. There is a great opportunity to drive significant improvements for Serco in this role, developing your knowledge of the operations of this large diverse business whilst supporting the business to move to the next level in their plans. We consider this role to be an exciting and challenging opportunity for an experienced professional to create true business impact.

In return for your efforts, at Serco we offer a supportive and collaborative environment that respects work/life balance, the opportunity to drive significant improvements for the business, all whilst developing your knowledge of the operations of our large and diverse organisation.

What you'll need to do the role

Firstly, you'll need hands on experience of forecasting and budgeting in a large and complex business. You will need to demonstrate in depth knowledge of the E2E FP&A processes and have a passion to improve those processes, making us more efficient whilst also ensuring we continually adapt to our ever-changing environment.

To do this role successfully, you'll need to effectively engage many stakeholders globally at all levels at Serco, as well stakeholders in our India based outsourced provider (Accenture). You will need to be an experienced and proactive professional, someone who will autonomously build strong relationships driving collaboration to deliver results. Working knowledge of SAP/BPC is desirable but if not a strong desire to invest in learning a new system. Lastly, you'll have the ability to step back from operational process to focus on the strategic challenges.

Why Serco?

Meaningful and vital work: As part of the Service Delivery team, you'll be able to strongly influence the finance divisions' efforts that help Serco to deliver essential public services, making a real difference to society.

A world of opportunity: Working for a globally operating business delivering essential services across 5 vital sectors, you can build a fulfilling career doing work aligned to your strengths and interests.

Great people: You'll find yourself working with a variety of highly motivated, supportive and experienced colleagues, where no two days are the same.

What we offer

  • Company Car / Allowance
  • Private Medical Insurance
  • Life Assurance
  • Pension scheme
  • An autonomous and supportive culture
  • The chance to make a positive difference to public sector services
About Serco

At Serco, not only is the nature of the work we do important, everyone has an important role to play, from caring for vulnerable people to managing complex public services. We are a team of 50,000 people responsible for delivering essential public services around the world in areas including defence, transport, justice, immigration, healthcare and citizen services. We are innovators, committed to redesigning and improving public services for the benefit of everyone.

By joining Serco you will have unlimited access to our Global Employee Networks - SercoInspire (Gender), SercoEmbrace (Multicultural), SercoUnlimited (Disability) and In@Serco (LGBT & Networks). Serco Employee Networks, led by colleagues who are passionate about diversity, inclusion and belonging.


Please click on the apply button to complete your application. Occasionally we receive a large volume of applications for our roles and when that happens we sometimes bring the closing date forward, so please apply promptly to avoid disappointment.

At Serco, we see people first and foremost for their performance and potential. We are committed to building a diverse and inclusive organisation that supports the needs of all. As such we will make reasonable adjustments at interview through to employment for our candidates and strongly encourage applications from a diverse candidate pool. We are open to discussions around flexibility and flexible working. We operate a hybrid work structure in many of our business areas. We are proudly a Disability Confident level 3 employer and holder of the Silver Inclusive Employer Standard. Disabled applicants who meet the minimum criteria for the job will be given the opportunity to demonstrate their abilities at an interview.

At Serco we support fair access to employment for those with unspent criminal convictions through the 'Ban the Box' pledge (some may be exempt due to the nature of the role and the security clearance required). Please contact our recruitment team directly on 0345 010 4000 to discuss.

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