Officer Revenue and Credit (Distribution) Kimberley
Position :Officer Revenue and Credit (Distribution) Kimberley Vacancy type: Internal

Task Grade : T12

Area of Speacialization :To manage all sales and Customer Service generic and interface services related to Revenue & Credit management processes in a defined geographical area, with an objective of collecting overdue live debt and provide support to the particular Manage Revenue

Department : Finance - Revenue Management - Revenue and Credit Management

Reference Number :AT28102021AS

Closing Date : 11/4/2021

Minimum Requirements
Qualification(s)

B Degree or equivalent

Related Minimum Experience

3 - 5 years Customer Service

Skills and Competencies

Behavioural

Integrity
Honesty
Trustworthiness
Professionalism

Leadership

Team Player
Motivating Teams
Coaching
Mentoring
Developing etc.

Knowledge

Value Chain Process
Customer Relationship Management
Budget and Planning
Low Voltage Maintenance and fault repair understanding
Applicable Safety training for Supervisors
Operating Regulations for High and Low Voltage Systems
Organizational Understanding
Contract Management
Metering and Billing understanding
Knowledge of Credit management directive / policy
Computer Literacy
Valid Driver's License

Skills

Communication, Planning and Control Skills

Key Responsibilities

Manage Credit Revenue and Credit Management processes
General supervision
Accountable for Customer data
Handle Generic Service Activities
Build Relationship between the customer base and Eskom Via regular proactive interventions
Manage all measurement and meter related tasks
Vending and Prepaid activities
Manage quotations and connections services

​“If you have not been contacted within 28 days after the closing date of this advertisement, please accept that your application was unsuccessful.”

“Eskom is committed to equality, employment equity, and diversity. In accordance with the employment equity plan of Eskom and its employment equity goals and targets, preference may be given, but is not limited, to candidates from under-represented designated groups. Eskom reserves the right not to make an appointment to the posts as advertised. Candidates with disabilities are encouraged to apply for positions.”